Donna Abbott
FL
Summary
Certificated Paralegal with 15+ years of experience managing complex legal processes, claims, and risk. Proven expertise in project management, collaboration, and meeting deadlines. Skilled in maximizing client compensation with strong attention to detail and analytical abilities.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
2025
2025
years of professional experience
Work History
SENIOR MANAGER, LITIGATION SERVICES
GREYSTAR
ORLANDO, FL
- Current
- Managed and supervised all litigation life cycle phases within commercial general liability program
- Safeguarded Company's interests during negotiation processes
- Analyze trends to enhance risk mitigation efforts
- Maintain compliance with legal and regulatory requirements for insurance litigation
- Established effective communication channels between different departments within the organization.
- Monitored compliance with industry regulations and company policies to mitigate risk.
RISK MANAGEMENT LITIGATION PARALEGAL
WOOD REAL ESTATE INVESTORS, LLC
WINTER PARK, FL
05.2022 - 01.2024
- Directed claims management and litigation processes for efficient coordination
- Worked alongside third-party representatives to maintain claim accuracy and maintained adherence to insurance policies through coordinated efforts with external legal consultants
- Participated in settlement processes, leading to successful resolutions
- Contributed to SOP development and review as committee member
- Assist in implementing loss control measures within the department
- Attended mediations and depositions as needed to support attorneys' work product.
- Participated in client conferences as needed to assist attorneys with strategy development.
- Proofread documents prior to submission to ensure accuracy and completeness.
COMPLEX BUSINESS LITIGATION PARALEGAL
NARDELLA & NARDELLA, PLLC
ORLANDO, FL
01.2021 - 05.2022
- Specialized in complex litigation involving business and bankruptcy cases
- Gathered crucial information in collaboration with lawyers for court proceedings
- Assessed case priorities, managed critical deadlines
- Organized large volumes of data into databases for use in document reviews or case management systems.
SENIOR CIVIL LITIGATION PARALEGAL
DAN NEWLIN INJURY ATTORNEYS
CLERMONT, FL
03.2020 - 01.2021
- Directed comprehensive compilation of critical legal documents
- Drafted initial legal complaints for personal injury cases
- Facilitated legal proceedings through the issuance of subpoenas
- Curated comprehensive documentation of medical records and witness statements
- Ensured all communications regarding cases were prompt and accurate
SENIOR PARALEGAL/ TRIAGE AND VENDOR COORDINATOR
THE ROTH FIRM
ATLANTA, GA
07.2013 - 03.2020
- Served as primary liaison between attorneys and case files across all litigation stages
- Established outsourcing contract collaborations with vendors
- Executed cross-channel marketing campaigns to drive new business
- Managed lead generation and handling processes efficiently
- Responsible for case financial management, auditing case files as needed
- Orchestrated partnerships and activities to enhance departmental functions.
- Formulated strategies for catastrophic loss and wrongful death cases
- Developed best practices that are instrumental in retaining clients and mitigating risk
- Enabled settlement discussions between counsel, defendants, and plaintiffs
- Created detailed manuals on company processes
SENIOR PARALEGAL
HARRIS & BUNCH, LLC.
MARIETTA, GA
03.2010 - 06.2013
- Managed all tasks associated with the Chapter 7 & 11 bankruptcy process from preparation to appeals
- Performing legal research with a focus on the Uniform Commercial Code
- Participated in initial attorney-client meetings
- Executed wide range of estate planning activities
- Drafted, reviewed, and negotiated a wide variety of agreements including subcontracts, nondisclosure agreements, corporate formations, conversions, dissolutions, reorganization and consulting agreements.
- Prepared and assisted with regulatory filings, business licenses and reporting for various states and federal agencies
BUSINESS LICENSE CLERK
CITY OF KENNESAW
KENNESAW, GA
03.2002 - 04.2007
- Managed city's occupational tax program including collection of Business License Fees, Occupational Taxes, and Alcohol Taxes
- Provided guidance on licensing requirements, regulations, and procedures.
- Compiled monthly reports related to license activities and revenue generated.
- Coordinated with different departments to ensure compliance with applicable laws and regulations.
- Performed periodic audits of existing licenses to verify accuracy of data entered into the system.
- Prepared ordinances, resolutions and proclamations to be executed, recorded, archived and distributed.
- Updated municipal codes and city charter documents.
INTERIM PROPERTY MANAGER/ BUSINESS MANAGER
PINNACLE REALTY MANAGEMENT
ORLANDO, FL
03.2002 - 04.2007
- Maximized occupancy levels in Public Housing and Low-Income Housing Tax Credit community
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
SENIOR ACCOUNTING TECHNICIAN
CITY OF ATLANTA
ATLANTA, GA
01.1995 - 01.1998
- Managed bookkeeping activities for centralized accounting functions in Treasury Department
- Performed complex financial analysis and reconciliations to ensure accuracy of accounting records.
- Facilitated the audit process through efficient preparation of necessary documentation
- Ensured thorough validation and authorization of invoices before processing payments
- Monitored compliance with internal controls over financial reporting using automated systems.
- Engaged in special project tasks
- Assembled comprehensive budgetary figures spanning anticipated income and expenditures
SR. CLAIMS TECHNICIAN
CHUBB INSURANCE GROUP
UNIONDALE, NY
01.1990 - 01.1995
- Evaluated submitted insurance claims for compliance with filing procedures
- Supported adjusters with managing auto, property, and general liability claims
- Quickly transitioned through various departments leading to claims management
- Monitored reports to identify claims issues and worked with adjusters to resolve problems.
Education
Bachelor's Degree - Business Management
Western Governors University
Associates Degree - Business Administration
Nassau Community College
Paralegal Certification -
Kennesaw State University
Skills
- Cross-functional team leadership
- Legal Document Management
- Client Relationship Management
- File Management Expertise
- Analytical Case Reviews
- Data Compilation
- Legal Document Drafting
- Legal Case Review
- Business Management
- Employee Skill Enhancement
- Expense Management
- Team Leadership
- Cost Control Management
- Detail-Oriented Analysis
- Effective Written Communication
- Problem-Solving Ability
- Risk Management
Affiliations
Greater Trial Lawyers Association – Member 2017-2020 National Federation of Paralegal Associations Member 2019-2020 Florida Notary Public -Current term expires 1/17/2026
Timeline
RISK MANAGEMENT LITIGATION PARALEGAL
WOOD REAL ESTATE INVESTORS, LLC
05.2022 - 01.2024
COMPLEX BUSINESS LITIGATION PARALEGAL
NARDELLA & NARDELLA, PLLC
01.2021 - 05.2022
SENIOR CIVIL LITIGATION PARALEGAL
DAN NEWLIN INJURY ATTORNEYS
03.2020 - 01.2021
SENIOR PARALEGAL/ TRIAGE AND VENDOR COORDINATOR
THE ROTH FIRM
07.2013 - 03.2020
SENIOR PARALEGAL
HARRIS & BUNCH, LLC.
03.2010 - 06.2013
BUSINESS LICENSE CLERK
CITY OF KENNESAW
03.2002 - 04.2007
INTERIM PROPERTY MANAGER/ BUSINESS MANAGER
PINNACLE REALTY MANAGEMENT
03.2002 - 04.2007
SENIOR ACCOUNTING TECHNICIAN
CITY OF ATLANTA
01.1995 - 01.1998
SR. CLAIMS TECHNICIAN
CHUBB INSURANCE GROUP
01.1990 - 01.1995
SENIOR MANAGER, LITIGATION SERVICES
GREYSTAR
- Current
Bachelor's Degree - Business Management
Western Governors University
Associates Degree - Business Administration
Nassau Community College
Paralegal Certification -
Kennesaw State University
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