DONNA ADAMS
Chandler,AZ
Summary
Dedicated Custodian with extensive experience in maintaining cleanliness and sanitation across various facilities, including healthcare environments. Proficient in chemical handling, safety protocols, and equipment operation, ensuring a safe and welcoming atmosphere. Known for strong teamwork and effective communication, consistently enhancing operational efficiency and client satisfaction. Skilled in performing routine and deep cleaning tasks while adhering to health standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Custodian
Xanitos / Valleywise Behavior Health
Mesa, Arizona
2026.02 - Current
- Cleaned and sanitized patient rooms following established health protocols.
- Ensured cleanliness of common areas, promoting a safe environment for all occupants.
- Disposed of waste materials in accordance with safety regulations.
- Operated cleaning equipment such as vacuums and floor scrubbers effectively.
- Restocked supplies in restrooms and break rooms regularly.
- Communicated maintenance issues to management, facilitating timely resolutions.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Restocked restrooms with toilet paper, paper towels, and soap dispensers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Performed routine deep cleaning of high-traffic areas, enhancing overall building appeal.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Maintained accountability for building keys, master keys and access cards.
- Adhering strictly to health and safety regulations while performing duties.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
- Kept business entrances clean, tidy and professional in appearance.
- Dusted furniture, machines or equipment.
- Polished windows and mirrors using sponges and squeegees for a streak-free finish.
- Followed company uniform, performance and security policies with every job.
EVS Housekeeper
Xanitos / Valleywise Hospital
Phoenix, Arizona
2025.10 - 2026.02
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Disinfected high-touch surfaces to ensure a safe environment for patients and staff.
- Operated cleaning equipment such as floor scrubbers and vacuum cleaners effectively.
- Followed safety protocols for handling cleaning chemicals and hazardous materials.
- Stocked cleaning supplies and reported inventory needs to supervisors promptly.
- Coordinated with healthcare staff to ensure timely completion of daily cleaning schedules.
- Responded promptly to urgent cleaning requests from medical personnel or patients.
- Maintained a safe working environment by adhering to all safety policies and procedures.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
- Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
- Sanitized patient rooms after discharge using appropriate chemicals and supplies.
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Followed infection control protocols when disposing of used linens and trash bags.
- Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
- Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
- Inspected guest rooms for cleanliness and proper maintenance prior to arrival of new guests.
- Reported any safety hazards or equipment malfunctions immediately to the supervisor.
- Participated actively in training sessions related to housekeeping duties and safety protocols.
- Notified supervisors about unsafe conditions or potential hazards within the facility premises.
- Sanitized surfaces, furniture, and equipment to effectively reduce the risk of infection transmission.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Disinfected public areas frequently and provided spot cleaning to maintain a clean, welcoming atmosphere.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Executed thorough restroom cleanings to sanitize partitions, decorations, sinks, counters, and mirrors, enhancing overall hygiene.
- Followed company uniform, performance and security policies with every job.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Maintained cleanliness and neatness of business entrances to create a welcoming environment.
Custodian
Xanitos Behavior Health
Mesa, Arizona
2025.07 - 2025.08
- Cleaned and sanitized patient rooms following established health protocols.
- Maintained cleanliness of common areas, promoting a safe environment for all occupants.
- Disposed of waste materials in accordance with safety regulations.
- Operated cleaning equipment such as vacuums and floor scrubbers effectively.
- Restocked supplies in restrooms and break rooms regularly.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Performed routine deep cleaning of high-traffic areas, enhancing overall building appeal and hygiene.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Assisted with special projects related to custodial care.
- Adhering strictly to health and safety regulations while performing duties.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned, and restocked restrooms to ensure availability of essential supplies and maintain cleanliness.
- Kept business entrances clean, tidy and professional in appearance.
Custodian / CSR
SBM Management
Scottsdale, Arizona
2025.05 - 2025.06
- Cleaned and sanitized restrooms, break rooms, and common areas daily.
- Operated vacuum cleaners and floor scrubbers to maintain cleanliness.
- Removed trash and waste from designated areas throughout the facility.
- Restocked cleaning supplies and ensured proper inventory levels were maintained.
- Reported maintenance issues to management for timely resolution.
- Followed safety protocols while using cleaning chemicals and equipment.
- Maintained cleanliness of outdoor areas, including walkways and entryways.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Maintained accountability for building keys, master keys and access cards.
- Adhering strictly to health and safety regulations while performing duties.
- Checked and stocked inventory throughout facility to meet expected demands.
- Discarded cardboard boxes and trash in compactors and balers.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Ensured that all equipment was properly stored after use.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
- Kept business entrances clean, tidy and professional in appearance.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Dusted furniture, machines or equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Followed company uniform, performance and security policies with every job.
Digital Online Shopper
Walmart
Scottsdale, Arizona
2023.09 - 2024.06
- Selected and gathered online orders efficiently for customer fulfillment.
- Ensured product quality by inspecting items before packing.
- Utilized Walmart's inventory system to track availability of products.
- Collaborated with team members to streamline order processing tasks.
- Communicated with customers regarding order status and inquiries.
- Adapted quickly to changes in order priorities or special requests.
- Managed inventory levels to ensure timely delivery of items to customers.
- Maintained records of all transactions conducted on the website.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Monitored competitor activity in order to stay ahead of the competition.
- Implemented strategies for improving customer satisfaction ratings.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted teammates with daily tasks during peak periods.
- Scanned items when pulling from shelves to update system stock information.
- Completed pickup and shopping orders for customers within local area.
- Satisfied customers with quick, accurate service under tight deadlines.
- Asked store associates for help locating missing products.
- Secured and stored items until customer pickup.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and answered product or service questions.
- Listened to customer needs to identify and recommend best products and services.
- Suggested comparable products to replace out-of-stock items.
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Utilized social media and digital platforms to research and connect with potential clients and brands.
- Offered virtual shopping consultations for clients unable to meet in person.
Custodian Supervisor
Mekong Supermarket
Mesa, Arizona
2022.03 - 2023.09
- Supervised cleaning staff to uphold store cleanliness and safety standards, ensuring a welcoming environment for customers.
- Managed daily schedules for custodial team to ensure efficient workflow.
- Developed schedules for custodial staff to ensure adequate coverage of all areas.
- Trained new custodial employees on proper cleaning techniques and equipment usage.
- Inspected facilities regularly for cleanliness and compliance with health regulations.
- Conducted regular inspections of work areas to ensure that standards were met.
- Ensured the safe and efficient operation of custodial services in a large facility.
- Coordinated waste disposal and recycling efforts, enhancing environmental sustainability practices within the facility.
- Ordered necessary supplies and maintained inventory levels.
- Communicated with management about inventory needs for cleaning supplies and equipment.
- Responded promptly to customer inquiries or complaints regarding custodial services.
- Performed minor maintenance tasks such as painting or changing light bulbs.
- Guided and assisted staff to complete tasks efficiently.
- Assisted with interviewing, hiring, and evaluating personnel performance.
- Reviewed job applications for accuracy prior to submitting them for approval.
- Coordinated with other departments to ensure smooth running of daily operations.
- Wrote and filled reports for all accidents and injuries.
- Established and enforced procedures and work standards, improving team efficiency and ensuring compliance with safety protocols.
Education
High School Diploma -
Pueblo High School
Tucson, AZ1984-06
Skills
- Cleaning expertise
- Custodial machine operation
- Janitorial procedures
- Chemical handling
- Waste disposal
- Cleaning and sanitizing
- Safety protocol adherence
- Health and safety compliance
- Sanitation process
- Window cleaning
- Restroom cleaning
- Multitasking and organization
- Work orders
- Event setup and organization
- Facility maintenance
- Minor repairs
- Team collaboration
- Effective communication
- Client communication
- Problem-solving
- Work prioritization
- Attention to detail
- Multitasking and organization
- Time management
- Employee training
- Policy and procedure enforcement
- Work independently
- Cleaning equipment operation
- Waste and recycling management
- Cleaning expertise
- Cleaning procedures
- Communication effectiveness
- Customer service management
- Customer service
- Lock and key management
- Timely paperwork completion
- Trash removal
- Time management
Certification
- High Risk Training Certification, Blood Bourne Certificate, Training on using the trash compactor and also card board box compactor. bailing
Timeline
Custodian
Xanitos / Valleywise Behavior Health
2026.02 - Current
EVS Housekeeper
Xanitos / Valleywise Hospital
2025.10 - 2026.02
Custodian
Xanitos Behavior Health
2025.07 - 2025.08
Custodian / CSR
SBM Management
2025.05 - 2025.06
Digital Online Shopper
Walmart
2023.09 - 2024.06
Custodian Supervisor
Mekong Supermarket
2022.03 - 2023.09
High School Diploma -
Pueblo High School