Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lamont Tyler

Grand Rapids

Summary

Dynamic professional with a strong work ethic and excellent communication skills, experienced at Mobile Defenders in enhancing client satisfaction. Proven ability to adapt quickly and implement effective solutions, driving operational efficiency. Expertise in custodial procedures and time management, consistently maintaining a safe and clean environment while exceeding expectations.

Experienced with efficient material handling, ensuring smooth workflow in warehouse operations. Utilizes forklift operation and inventory management skills to maintain organized and accessible storage. Knowledge of safety protocols and team collaboration to support operational goals.

Material handling professional with substantial experience in logistics and warehouse operations. Skilled in inventory management, equipment operation, and safety compliance. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in fast-paced environments.

Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in basic equipment maintenance.

Overview

14
14
years of professional experience

Work History

Custodian

Over Achiever's Childcare
04.2020 - Current
  • Cleaned and sanitized facilities to maintain a safe environment for all occupants.
  • Operated floor cleaning equipment, ensuring thorough maintenance of surfaces.
  • Assisted with waste disposal and recycling efforts to promote sustainability initiatives.
  • Stocked cleaning supplies and maintained inventory levels for efficient operations.
  • Followed safety protocols while performing custodial tasks to minimize risks.
  • Reported maintenance issues promptly to ensure timely resolution and safety compliance.
  • Adapted quickly to new cleaning techniques and equipment usage for improved efficiency.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.

Account Manager

Mobile Defenders
02.2022 - 12.2022
  • Developed and maintained strong client relationships, enhancing customer satisfaction and retention.
  • Coordinated account management activities, ensuring timely delivery of products and services.
  • Analyzed client needs to tailor solutions, driving increased sales opportunities and revenue growth.
  • Led cross-functional teams to implement strategic initiatives, improving operational efficiency across departments.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Receptionist

Over Achievers Acedamy
03.2017 - 10.2020
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Handled multi-line phone system to direct calls efficiently and respond to inquiries promptly.
  • Coordinated daily office activities, enhancing communication between departments and staff.
  • Developed and maintained filing systems, improving document retrieval and organization processes.
  • Streamlined administrative tasks, increasing overall office efficiency and productivity.
  • Trained junior reception staff on customer service best practices and office protocols.
  • Implemented feedback mechanisms to enhance visitor experience and address concerns effectively.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Material Handler

ABC Undercar
10.2016 - 03.2017
  • Operated forklifts and pallet jacks to efficiently move materials within warehouse environment.
  • Monitored inventory levels, ensuring timely replenishment of stock and reducing shortages.
  • Collaborated with team members to streamline shipping processes, increasing overall operational efficiency.
  • Conducted regular inspections of equipment, maintaining safety standards and minimizing downtime.
  • Coordinated with shipping department to verify accuracy of outgoing shipments, preventing discrepancies.
  • Led daily briefings to communicate priorities and address challenges within material handling operations.
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.

Customer Service Representative

AT&T
08.2014 - 08.2016
  • Resolved customer inquiries efficiently through active listening and product knowledge.
  • Assisted in training new team members on company policies and procedures.
  • Streamlined communication processes between departments to enhance customer satisfaction.
  • Managed escalated issues, providing timely solutions and maintaining customer trust.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Analyzed customer feedback to identify trends and recommend service improvements.

Molding Machine Operator

Ventra Grand Rapids Operations
10.2014 - 03.2016
  • Operated molding machines to produce high-quality components per specifications.
  • Monitored machine operations, identifying and resolving defects to maintain production standards.
  • Collaborated with team members to optimize workflow and enhance production efficiency.
  • Trained new operators on safety protocols, machinery usage, and best practices.
  • Conducted routine maintenance on equipment to ensure reliability and minimize downtime.
  • Analyzed production data to identify trends and recommend adjustments for enhanced performance.
  • Maintained compliance with safety regulations, ensuring a safe working environment for all personnel.
  • Maintained safe working environment by strictly following safety guidelines and procedures during machine operation.
  • Ensured timely production by maintaining consistent operation of molding machines and meeting deadlines.

Mail Sorter

Western American Mailers
07.2011 - 04.2012
  • Sorted and organized incoming mail to ensure timely distribution across departments.
  • Operated sorting machinery efficiently, maintaining optimal performance and accuracy.
  • Implemented process improvements to enhance workflow and reduce sorting errors.
  • Trained new team members on safe handling of mail and equipment operation.

Education

Basic Study

East Kentwood Highschool
Kentwood, MI
05-2007

Skills

  • Cleaning and sanitizing expertise
  • Self-directed work
  • Consistently meets commitments
  • Client support
  • Problem-solving
  • Time management
  • Cleaning expertise
  • Floor cleaning and buffing
  • Custodial machine operation
  • Work prioritization
  • Maintenance
  • Restroom cleaning
  • Multitasking and organization
  • Reliability and punctuality
  • Window cleaning
  • Trash removal
  • Equipment operation
  • Excellent communication skills
  • Janitorial procedures
  • Verbal and written collaboration
  • Strong work ethic
  • Productivity and time management
  • Adaptable and flexible
  • Communication and interpersonal skills
  • Safety standards and protocols
  • Checklists and recordkeeping
  • Flexible schedule

Languages

English
Full Professional

Timeline

Account Manager

Mobile Defenders
02.2022 - 12.2022

Custodian

Over Achiever's Childcare
04.2020 - Current

Receptionist

Over Achievers Acedamy
03.2017 - 10.2020

Material Handler

ABC Undercar
10.2016 - 03.2017

Molding Machine Operator

Ventra Grand Rapids Operations
10.2014 - 03.2016

Customer Service Representative

AT&T
08.2014 - 08.2016

Mail Sorter

Western American Mailers
07.2011 - 04.2012

Basic Study

East Kentwood Highschool

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