Summary
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

Donna Andrews

Edgewood,MD

Summary

At Maxim Healthcare, I excelled as a Reimbursement Specialist, leveraging my expertise in HCPCS coding and exceptional customer service to enhance reimbursement processes and minimize denials. My proactive approach in identifying trends and recommending improvements significantly contributed to compliance and internal knowledge sharing, embodying a blend of technical proficiency and collaborative spirit.

Work History

Reimbursement Specialist

Maxim Healthcare
  • Provided exceptional customer service when responding to patient inquiries about reimbursement status and procedures.
  • Identified trends in reimbursement denials, recommending process improvements to minimize future occurrences.
  • Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
  • Advanced internal communication channels by sharing best practices among colleagues, fostering an environment of continuous learning and improvement.

Education

General -

Edgewood High School
Edgewood, MD
06.1977

Skills

  • Appeals handling
  • HCPCS coding
  • HIPAA compliance
  • ICD-10 coding

Accomplishments

For 21 years I worked with many teams and had various jobs at Maxim Healthcare Services in Columbia, MD. I excelled at billing government programs in California.

Affiliations

I sing with Bach in Baltimore under the direction of Herb Dimmock.

Languages

German
Elementary

Timeline

Reimbursement Specialist

Maxim Healthcare

General -

Edgewood High School
Donna Andrews