Implemented protocols to improve response times and operational efficiency in emergency situations.
Evaluated equipment and supplies, ensuring readiness and compliance with safety standards.
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
CISM Coordinator responding to critical throughout Hospital
EMERGENCY MEDICAL SERVICES COORDINATOR
NORTHLAND PIONEER COLLEGE
Show Low
03.2002 - 07.2026
Coordinating and instructing First Aid, First Responders, CPR, EMT & Paramedic courses.
PATIENT CARE TECHNICIAN ER
SUMMIT HEALTHCARE HOSPITAL
Show Low AZ
01.1999 - 07.2026
Part time patient care technician assisting ER staff in patient care.
EMT/PARMEDIC
WHITE MOUNTAIN APACHE TRIBAL EMS
Whiteriver
01.1984 - 01.2026
Full time EMT/Paramedic providing emergency ground transport to ill and injured patients while covering a large tribal reservation.
Customer Service Representative
City Of Show Low
Show Low, AZ
11.2022 - 08.2023
Held several positions including Dispatcher, Office Cashier
Paramedic
Navajo County Sheriff's Office
Holbrook, AZ
05.2019 - 11.2022
Administered advanced life support measures to stabilize patients in critical conditions.
Collaborated with multidisciplinary teams to ensure effective patient care during transport.
Conducted thorough assessments and triaged patients based on urgency of medical needs.
Mentored junior paramedics, enhancing team performance through training and knowledge sharing.
Customer Service Representative
Safeway
Show Low, AZ
04.2018 - 06.2019
Resolved customer inquiries and issues through effective communication and problem-solving techniques.
Assisted in training new team members on customer service protocols and best practices.
Managed high-volume call queues while maintaining quality assurance standards.
Developed and implemented process improvements to enhance customer satisfaction ratings.
CLINICAL RESEARCH COORDINATOR
ARIZONA RESEARCH CENTER
Phoenix, AZ
10.2017 - 05.2018
PATIENT CARE: Pre & Post-operative who are participating in clinical trials.
FLIGHT PARAMEDIC
PHI AIR MEDICAL
Arizona
01.1994 - 01.2016
Full time flight paramedic providing emergency transport of critically ill and injured patients in both fixed wing and rotor wing. Served a flight program coordinator, medical base educator, medical base CQI representative, medical base supervisor, CISM team member, marketing and public relations representative at various times.
Paramedic at Ministry Of Health MOH, Emergency Ambulatory Transportation Dept.Paramedic at Ministry Of Health MOH, Emergency Ambulatory Transportation Dept.