Donna Boudle

Lead the global Project Management Office for a high-growth Salesforce Integration Services Vendor (ISV), overseeing delivery, governance, and client management. Responsible for driving consistent, high-quality execution across portfolio of complex; cross-functional programs. Partner closely with Sales, Engineering, and Executive Leadership to align delivery outcome with strategic business goals and customer expectations.

• Built and scaled PMO and RMO functions, introduce portfolio governance, delivery standards, and resource planning frameworks.
• Direct cross-regional project execution of resourcing for internal and customer facing initiatives, ensuring predictable delivery and team efficiency.
• Implement and manged tool for project tracking, capacity planning, and KPI reporting to enable data-driven decisions.
• Served as executive point for project health, resource gaps, and delivery risk mitigation.

• Led cross-functional teams to deliver complex hospitality technology projects on time and within scope.
• Developed project plans, budgets, and timelines in alignment with organizational goals and client requirements.
• Implemented Agile methodologies to enhance project delivery efficiency and team collaboration.
• Mentored junior project managers, providing guidance on best practices and professional development opportunities.
• Conducted risk assessments and developed mitigation strategies to minimize project disruptions and ensure continuity.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Facilitated Program Increment (PI) Planning events, ensuring alignment on scope, timeline and objectives around all teams in the ART.
• Maintain and communicated program-level metrics, such as predictability, velocity, and throughput.
• Facilitated key SAFe ceremonies: Scrum of Scrums, ART Sync, System Demo, and Inspect & Adapt workshops.

• Led product development teams to define and prioritize product features based on stakeholder feedback.
• Facilitated agile ceremonies, ensuring alignment between cross-functional teams and project goals.
• Acted as bridge between business and technical teams, translating customer needs and business goals int actionable work.
• Worked closely with Product Manager, System Architects, QA, UX and DevOps to align scope and priorities.
• Contributed to the product vision, roadmap, and release planning.
• Analyzed market trends and user data to inform product roadmap decisions and enhance user experience.