GAYATHRI SADHU
McDonald's
Miami
1
Certification
17
years of professional experience
Strategic Senior Management professional driving organizational success through effective leadership and operational efficiency. Experienced in project management, team collaboration, and process optimization. Navigates complex challenges while fostering accountability and adapting to business needs. Delivers strong decision-making and communication skills to build high-performing teams.
Work History
Senior Manager, Global Technology PMO
2 Years 9 Months- Lead a $15M ServiceNow Asset Management transformation across 100+ global markets, driving roadmap execution, stakeholder alignment, operating model improvements, and cross-functional delivery.
- Drove portfolio governance, executive reporting, resource planning, risk management, and strategic program delivery for enterprise transformation initiatives.
- Partner with business and technology leaders to deliver enterprise transformation initiatives, strengthen governance, and improve visibility into technology investments across a global organization.
- Delivered the company's first enterprise Configuration Management Database (CMDB), governing nearly 2 million technology assets and establishing a trusted foundation for asset management, governance, compliance, and executive reporting.
- Develop executive-level analyses, portfolio performance reporting, business cases, investment recommendations, and strategic insights that support enterprise decision-making and value realization.
- Facilitated executive steering committees, governance forums, and cross-functional workshops to align priorities, resolve dependencies, and mitigate risks for accelerated transformation outcomes.
- Established deployment governance frameworks for technology initiatives across 20 global markets, enhancing transparency, accountability, and execution consistency.
Director, Strategy & Planning, Office of CIO
1 Year- Directed enterprise strategy and planning initiatives, enhancing alignment across portfolios exceeding $100M.
- Led digital transformation and enterprise architecture planning, establishing operating models to streamline processes.
- Facilitated executive planning workshops, creating transformation roadmaps to guide strategic initiatives.
- Improved delivery performance through strategic resource and investment planning.
Senior Director, Global Delivery, Operations & PMO
1 Year- Led global delivery, operations, and PMO initiatives, driving strategic transformations to enhance service delivery.
- Established governance frameworks ensuring compliance with SOC2 and ISO certification standards, facilitating trust with stakeholders.
- Optimized delivery operations generating $9M revenue opportunities.
- Drove strategic planning and business transformation initiatives, aligning operational goals with organizational objectives.
Head of Delivery & PMO
1 Year- Led Enterprise PMO responsible for strategic portfolio governance, capacity planning, investment prioritization, and enterprise transformation execution.
- Directed Wells Fargo CTF integration, aligning technology, operations, governance, business processes, and stakeholder objectives to ensure seamless transition during post-merger transformation.
- Developed executive governance frameworks, business cases, reporting structures, and operating models to facilitate enterprise modernization initiatives.
- Partnered with executive leadership to optimize resources and mitigate risks, enhancing value realization across strategic investments.
- Improved resource utilization and delivery efficiency by 25% through governance modernization and portfolio optimization initiatives.
Senior Manager, Global Enterprise Architecture & PMO
6 Years- Directed enterprise architecture governance and strategic portfolios to align IT investments with business objectives across North America and Europe.
- Led technology execution and business resiliency initiatives for Census 2020, ensuring operational continuity and effective resource allocation.
- Managed M&A integration initiatives to seamlessly incorporate infrastructure and technology services, enhancing overall organizational capabilities.
- Managed M&A integration initiatives involving infrastructure and technology services.
Consulting Technical Program Manager
- Led digital transformation assessments to identify modernization opportunities for legacy systems.
- Developed strategic technology roadmaps to align technology initiatives with growth and acquisition goals.
- Led cross-functional technology programs supporting property operations, finance, and asset management initiatives.
- Coordinated project roadmaps, milestones, and dependencies across internal teams and external vendors.
- Managed stakeholder communications to align priorities, timelines, and deliverables for enterprise system implementations.
Senior Technical Program Manager
2 Years- Directed a $79M county-wide ERP and payroll transformation program.
- Led modernization initiatives for Legal and Risk Management platforms to enhance service delivery.
- Developed strategic technology roadmaps to align priorities across multiple county departments.
- Established PM Best Practices Forum to share knowledge and mentor project managers.
Portfolio Program Manager
- Managed enterprise BI and Cognos transformation initiatives to enhance data-driven decision-making.
- Led planning and risk management for infrastructure modernization programs to support operational goals.
- Directed cross-functional program portfolios, aligning schedules, scope, and stakeholder expectations.
- Established program governance, tracking risks, dependencies, and delivery milestones.
- Coordinated project managers, analysts, and technical teams through execution and issue resolution.
Account Director
3 Years- Led Salesforce transformation and modernization of customer support to enhance user experience.
- Implemented workflow optimization and performance measurement to streamline operations.
- Led account strategy for nonprofit clients, aligning pro bono services with organizational goals and project scope.
- Managed senior stakeholder relationships, translating business needs into clear deliverables and timelines.
- Coordinated cross-functional teams to support client engagements, issue resolution, and consistent service delivery.
Education
Bachelor of Technology - Instrumentation & Control Engineering
Skills
Enterprise PMO Leadership
Strategic Programs
Technology Strategy
Global Delivery
Organizational Transformation
Enterprise Architecture
Financial Governance
Agile Delivery
Business Process Improvement
Portfolio Management
Digital Transformation
PMO Governance
Operational Excellence
Executive Stakeholder Management
M&A Integration
Risk Management
ServiceNow
Strategic planning
Cross-functional collaboration
Operations management
Cross-functional team coordination
Troubleshooting and problem resolution
Data-driven decision making
Accomplishments
- Directed strategic portfolios exceeding $100M+ in enterprise investments.
- Led implementation of a $79M ERP modernization program.
- Generated $9M revenue opportunity through operational transformation initiatives.
- Delivered $2M cost savings through automation and process optimization.
- Managed enterprise transformation initiatives across 10+ countries and 20 global markets.
- Led multiple M&A integrations including Wells Fargo CTF into Computershare.
Certification
- Project Management Professional (PMP)
- Professional Scrum Master (PSM)
- ITIL Foundation
Timeline
Senior Manager, Global Technology PMO
McDonald's
01.2024 - CurrentRead More
Director, Strategy & Planning, Office of CIO
Oncourse Home Solutions
01.2023 - 01.2024Read More
Senior Director, Global Delivery, Operations & PMO
Bridgetree
01.2022 - 01.2023Read More
Head of Delivery & PMO
Computershare
01.2021 - 01.2022Read More
Senior Manager, Global Enterprise Architecture & PMO
RR Donnelley
01.2015 - 01.2021Read More
Consulting Technical Program Manager
Inland American Real Estate
01.2015 - 01.2015Read More
Senior Technical Program Manager
Cook County Bureau of Technology
01.2013 - 01.2015Read More
Portfolio Program Manager
Information Technology Partners
01.2013 - 01.2013Read More
Account Director
Taproot Foundation
01.2010 - 01.2013Read More
University of Madras
Bachelor of Technology from Instrumentation & Control Engineering
Read More