Summary
Overview
Work History
Education
Skills
References
Timeline

DONNA BRABAZON

Gilbertsville,PA

Summary

Highly motivated, self-driven and committed healthcare professional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with a high degree of accuracy with little or no supervision. Detail-oriented professional looking to bring 31+ years Emergency Medicine/Family Practice background and team-building skills to fast-paced setting. Competent in organizing charts, preparing patient rooms and IV and/or phlebotomy tasks efficiently while ensuring minimal discomfort for patients. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Medical Assistant

MedNow Urgent Care
11.2023 - 06.2024
    • Prepare patient for examination and treatment
    • Triage patient which includes chief complaint, vital signs, weight, review past medical history, current medications, and allergies
    • Place IV as needed to hang fluids/antibiotics
    • Obtain urine specimens, urine drug screens DOT and Non-DOT, administer Flu, PPD and Tetanus vaccines, administer injections as approved for CMA
    • Administer breathing treatments, peak flows (pre and post treatment) and educate patients on how to use incentive spirometry
    • Perform Firefighter physicals (includes height, weight, vision, color vision, hearing test, PFT's, urine dip, blood draw)
    • Assist patient with sign in process, respond promptly to patients' needs, monitor flow in waiting areas and exam rooms, make patients and team members aware of delays
    • Perform medical assistant duties safe and timely
    • Consistently, accurately and independently prioritizes and completes clinical assignments within office guidelines
    • POCT Testing (Strep, Mono, COVID, Flu, Urine Dip, Pregnancy, Glucose), maintain CLIA logs to ensure guidelines are met
    • Complete all patient charts and documentation accurately and by end of business day
    • Help cover front desk by answering phones, signing patients into EMR systems with their chief complaint, process insurance and collect co-pays due at time of service
    • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests
    • Boost patient satisfaction by providing compassionate care and promptly addressing needs during visit
    • Contribute to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions
    • Perform phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures
    • Complete EKGs and other tests based on patient presentation in office
    • Orient and train new staff on proper procedures and policies
    • Update inventory, expiration and vaccine logs to maintain current tracking documentation
    • Explain procedures to patients to reduce anxieties and increase patient cooperation.

Medical Assistant

Tower Health Urgent Care
02.2018 - 01.2024
    • Assist patient with sign in process, respond promptly to patients' needs, monitor flow in waiting areas and exam rooms, make patients and team members aware of delays
    • Perform medical assistant duties safe and timely
    • Consistently, accurately and independently prioritizes and completes clinical assignments within office guidelines
    • Perform EKG for any patient signing in for chest pain (standing order), obtain pulse ox on anyone signing in with shortness of breath and bring them back to a room (standing order)
    • Triage patient which includes chief complaint, vital signs, weight, review past medical history, current medications, allergies
    • Place IV as needed to hang fluids/antibiotics
    • Obtain urine specimens, urine drug screens DOT and Non-DOT, administer Flu, PPD and Tetanus vaccines, administer injections as approved for CMA
    • POCT Testing (Strep, Mono, COVID, Flu, Urine Dip, Pregnancy, Glucose), maintain CLIA logs to ensure guidelines are met
    • Complete all patient charts and documentation accurately and by end of business day
    • Monitor and order medications as needed for the med room and med dispense (for In-House patients and Work Comp/MVA patients)
    • Rooms are cleaned, stocked and sanitized per protocol
    • Belong to COVID Workforce Team which Tower Health put together so employees with certain skills can branch out to help other areas that were short staffed within Tower Health Hospitals and Family Practice/Medical groups
    • Worked in Reading/Pottstown Hospitals as a Phlebotomist on days off to help with shortages
    • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas
    • Boost patient satisfaction by providing compassionate care and promptly addressing needs during their visit
    • Provide support during emergencies by administering first aid treatments under physician supervision until further assistance arrived
    • Perform phlebotomy efficiently while ensuring minimal discomfort for patient during blood collection procedures
    • Explain procedures to patients to reduce anxieties and increase patient cooperation
    • Orient and train new staff on proper procedures and policies
    • Update inventory, expiration and vaccine logs to maintain current tracking documentation
    • Streamline office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Ophthalmic Technician

Eye Consultants of Pennsylvania
01.2017 - 05.2019
    • Work up patient for glaucoma, cornea, retina, cataract, neuro, urgent add-on, yearly refraction, and same day office procedures
    • Perform Visual Field Testing, Visual Acuity, Lensometry, Keratometry, Auto Refraction, Topography, Confrontation Fields, Pupil Exam, Slit Lamp Exam, Tonometry, Amsler Grid Chart, Color Vision Testing, Pre and Post-op work up, and Neurological Exam
    • Assist Physician with ocular injection and minor office procedures
    • Ensure accuracy in diagnostic measurement by regularly calibrating ophthalmic instruments according to manufacturer guidelines
    • Provide exceptional customer service to all patients, addressing concerns promptly and compassionately
    • Perform thorough medical history assessment as part of pre-examination process for new patients
    • Assess visual acuity using various testing methods such as Snellen chart or auto refractor, contributing to accurate diagnoses
    • Skillfully perform tonometry tests to measure intraocular pressure, assisting in early detection of glaucoma
    • Apply eye medication and/or drops to dilate pupils in preparation for examination
    • Perform visual field testing to measure patients' peripheral vision to determine any visual field loss
    • Administer visual acuity test to measure patient ability to see clearly at different distances and identify visual impairments

Emergency Room Technician

Pottstown Hospital/Tower Health
06.2012 - 01.2017
  • Perform EKG; Make sure Attending Physician reads it as soon as it's complete
  • Run fast track with Physician Assistant
  • Assist provider with suturing, apply dressing for wound care post suture
  • Respond to stroke alerts; responsible for stat blood glucose, EKG, and transport patient to CT scan with physician and nurse
  • Stock linen and supplies for each patient room
  • Perform BAT's (Breath Alcohol Testing) on psych patients, DUI and worker's compensation patients
  • Perform phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures
  • Prepare patient for surgery or further diagnostic testing by inserting IV and foley catheter and/or straight catheterization using sterile technique as required
  • Provide compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed
  • Ensure compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use
  • Streamline emergency department processes by working closely with other ER Nurses, Physicians, and Ancillary staff members to coordinate patient care transfers within the hospital setting
  • Demonstrate adaptability in fast-paced environment by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure
  • Conduct routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations
  • Provide exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike
  • Assist with resuscitation, CPR, and emergency airway procedures
  • Quickly responded to codes and cardiac monitor alarms
  • Respond quickly and calmly to emergency situations, providing life-saving measures when necessary
  • Collect basic samples, labeled specimens properly, transferred to laboratory for testing
  • Assist in obtaining and documenting vital signs, cardiac monitoring
  • Safely transport patient by wheelchair, stretcher, or bed to other units for admission or other testing outside of the department
  • Apply splints, knee immobilizer placement and fitting, measure patient for proper fit of crutches and/or canes, instruct patient on proper use of support devices
  • Continuously monitor patient and reported changes to head nurse and physician
  • Complete necessary reports and documentation on time and to specifications

Emergency Room Technician

Jefferson University Hospital
11.2010 - 03.2012
  • Perform EKG; Alert Attending Physician for possible STEMI
  • Place peripheral IV and/or straight stick for blood draw
  • Active role in trauma room -Trauma Core Tech
  • Assist with CPR-airway/chest compressions, procedures in Trauma Room
  • Transport patient throughout hospital with cardiac monitoring for further testing
  • Test patient and run QC for various tests performed in emergency department (Blood glucose, HCG, urine dip)
  • Stock supplies and linen in patient room
  • Splint patient, knee immobilizer placement and fitting. Measure patient properly for crutches and/or cane, instructing patient on proper use of support devices
  • Patient care
  • Speaking with patients/families that are upset with the wait times to come back and be seen with high volume-obtain second set of vitals/access patient to make sure acuity has not changed or symptoms have worsened
  • Hazmat/Decontamination Team
  • Improve patient care by efficiently assisting providers with procedures such as non-complex wound dressing
  • Enhanced ER efficiency through proficient use of medical equipment such as; EKG machine, Cardiac monitoring and Vital sign machine
  • Prepared patients for surgery or further diagnostic testing by inserting peripheral IV line and Foley catheter as required
  • Provide compassionate care to patient during their emergency room visit, addressing concerns and offering emotional support when needed
  • Ensure compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use
  • Demonstrate adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure
  • Conduct routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations
  • Provide exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike
  • Respond quickly and calmly to emergency situations, codes and cardiac monitor alarms
  • Collect basic samples, labeled specimens properly, and transferred to laboratory for testing
  • Assist in obtaining and documenting vital signs, placement of oxygen device (if needed), and cardiac monitoring
  • Continuously monitor patient and report changes to head nurse and/or physician
  • Administer medications and injections as directed by physician's order

Emergency Room Technician

Children's Hospital Of Philadelphia
11.2006 - 12.2010

;Transport patient to various tests throughout hospital

  • Respond to codes and Traumas in trauma room
  • Carry code pager for hospital; Respond to all codes/patient down/unresponsive calls in various units (sometimes parents become patients and need to be transported to HUP via underground tunnel)
  • Patient Assessment, Trauma Scores, Vital Signs, Recovering patient from sedation
  • Urine dip, HCG, rapid strep, Quality control for rapid testing
  • Assist with RRP collection
  • Restraining psychological patients
  • Perform phlebotomy tasks efficiently while ensuring minimal discomfort for patient during blood collection procedure
  • Prepare patient for surgery or further diagnostic testing by inserting peripheral IV, Foley catheter and/or straight catheterization using sterile technique as required
  • Casting/Splinting patient
  • Hazmat/Decontamination Team
  • Enhanced ER efficiency through proficient use of medical equipment ( EKG machine, Cardiac monitoring, Vital sign machine)
  • Ensured compliance using infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use.
  • Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
  • Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
  • Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
  • Assisted with chest compressions, bagged patient until respiratory established airway in the Trauma room
  • Quickly responded to codes and cardiac monitor alarms.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assist in obtaining and documenting vital signs and placement of oxygen device (if needed), cardiac monitoring
  • Safely transport patient by wheelchair, stretcher, or bed to other units
  • Work with nurses to assess patient, prepare for tests/procedures
  • Measure and fit patient for crutches; Instructing patient and parent on proper use of support device
  • Continuously monitor patient and report changes to head nurse and/or physician
  • Inserted peripheral IV, administered non-medication IV fluids.
  • Completed necessary reports and documentation on time and to specifications
  • Obtained and/or Witnessed patient or family member authorization for tests and procedures

Education

Paramedic

Montgomery County Community College, Conshohocken, PA
05.2006

Nursing School - Nursing

Community College of Philadelphia, Philadelphia, PA
05.1994

High School Diploma -

BENSALEM HIGH SCHOOL, Bensalem, PA
06.1992

Skills

  • Proficient in Vital Signs and Triage Assessment
  • Proficient in IV Placement/Blood Draws
  • Proficient in Medication Administration/Immunizations PO/IM/Subcutaneous/Intradermal
  • Familiar with EMR Reporting such as, Epic Systems/Athena/Cerner/NextGen/MD Toolbox/Sunrise
  • Ordering and stocking supplies/medications
  • Proficient with EKG placement
  • Proficient with Antigen and Point of care testing: Covid/Flu/Strep/Mono/HCG/Glucose/Peak Flow/Urine Dip
  • Proficient with collection process: Drug Screen (Urine/Blood/Saliva), DrugScan (Urine/Blood) testing, Fertility blood draw (Panorama, Natera) and STD collection process (male/female)
  • Proficient processing Occupational Medicine new hire drug screening with Federal and Non-Federal Chain of Custody collection
  • Experienced with verbal de-escalation with agitated patient
  • Specimens collection and processing

References

References available upon request

Timeline

Medical Assistant - MedNow Urgent Care
11.2023 - 06.2024
Medical Assistant - Tower Health Urgent Care
02.2018 - 01.2024
Ophthalmic Technician - Eye Consultants of Pennsylvania
01.2017 - 05.2019
Emergency Room Technician - Pottstown Hospital/Tower Health
06.2012 - 01.2017
Emergency Room Technician - Jefferson University Hospital
11.2010 - 03.2012
Emergency Room Technician - Children's Hospital Of Philadelphia
11.2006 - 12.2010
Montgomery County Community College - , Paramedic
Community College of Philadelphia - Nursing School, Nursing
BENSALEM HIGH SCHOOL - High School Diploma,
DONNA BRABAZON