Donna Brooks
Tazewell,TN
Summary
With a proven track record at Norris Post Acute Health and Rehab, I excel in nurse education and leadership, driving quality improvement and regulatory compliance. My strategic approach to budget management and staff development has significantly enhanced patient care standards, showcasing my strong work ethic and critical thinking skills.
Overview
24
24
years of professional experience
Work History
Director of Nursing
Norris Post Acute Health and Rehab
09.2024 - Current
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Identified department issues to recommend corrective actions.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Director of Nursing
Buchanan Health and Rehab
08.2009 - 09.2024
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Identified department issues to recommend corrective actions.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Charge Nurse
Claiborne County Medical Center
10.2008 - 08.2009
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Supervised and managed daily scheduling, tasking, and administration.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
- Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
- Managed supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
Clinical Supervisor
Morristown Hamblen Healthcare System
09.2000 - 05.2008
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
- Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
- Monitored adherence to ethical guidelines among clinical staff members, supporting their ongoing professional growth while maintaining high quality care standards.
- Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
- Developed improvement plans to solve problems and improve lagging areas.
- Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
- Developed and monitored budget for clinical operations, ensuring optimal resource allocation and financial health.
- Established metrics for tracking clinical performance, identifying trends and areas for improvement.
- Advocated for patient rights, ensuring their voices were heard in treatment planning and decision-making processes.
- Responded to patient complaints and concerns, restoring trust and maintaining clinic reputation for quality care.
- Conducted performance evaluations for clinical staff, identifying areas for development and implementing targeted training programs.
Education
Associate Degree In Nursing - Nursing
Walters State Community College
Morristown, TN08.2000
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
- Process improvements
- Budget management
- Policies compliance enforcement
- Staff recruitment and retention
- Clinical resources management
- Staff scheduling
- Healthcare regulations compliance
- Clinical operations management
- Critical thinking
- Relationship building
- Long-term care
- Employee coaching
- Nursing staff supervision
- Clinical documentation
- Documentation and reporting
- Behavioral health
- Schedule preparation
- Effective multitasking
- Interdepartmental collaboration
- Team supervision
- Clinical leadership
- Process improvement
- Quality assurance
- Standards of practice
- Risk management
- Family support
- Patient care management
- Decision-making
Timeline
Director of Nursing
Norris Post Acute Health and Rehab
09.2024 - Current
Director of Nursing
Buchanan Health and Rehab
08.2009 - 09.2024
Charge Nurse
Claiborne County Medical Center
10.2008 - 08.2009
Clinical Supervisor
Morristown Hamblen Healthcare System
09.2000 - 05.2008
Associate Degree In Nursing - Nursing
Walters State Community College
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