DONNA Burrows
North Brunswick,NJ
Summary
Highly organized Executive Assistant with notable experience in managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills including proficiency in MS Office Suite and CRM systems. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.
Overview
24
24
years of professional experience
Work History
EXECUTIVE ASSISTANT
Middlebrook at Monmouth
Ocean, NJ
11.2023 - 03.2024
- Communicated effectively with clients to assess service needs and expectations.
- Coordinated maintenance requests and dispatch to appropriate technicians.
- Managed scheduling for preventive maintenance and urgent repairs.
- Utilized Yardi tracking software to monitor service calls and technician performance.
- Ensured accurate documentation of service history and equipment status.
- Collaborated with team to prioritize workload based on urgency and resources.
EXECUTIVE ASSISTANT
AMDOCS
JERSEY CITY, NJ
01.2005 - 01.2017
- Coordinated scheduling for meeting rooms, arranged equipment, and secured catering for quarterly Board meetings.
- Scheduled and prepared all team meetings to ensure effective communication.
- Delivered executive administrative support to Vice President and other key team members.
- Created memos, reports, presentations, and account documentation for internal use.
- Managed complex itineraries.
- Assessed and prepared expense reports for travel reimbursements.
- Assisted in preparation of legal contracts and maintained trademark and patent files.
- Organized training sessions to enhance personal development and competency management.
- Served as primary contact for high volume calls and inquiries, ensuring prompt responses.
MARKETING/ SALES ASSISTANT/OFFICEMANAGER
NEW JERSEY ONLINE, LLC
JERSEY CITY, NJ
01.2000 - 01.2005
- Established and maintained policies to streamline office procedures, enhancing efficiency and productivity.
- Coordinated projects and events, including NJ Auto Show and Trenton Times Job Fair, to promote auto site and Job Search feature.
- Planned and registered vendors for various trade shows
- Implemented and managed social media strategies to boost engagement and outreach.
- Organized company and department events, fostering team cohesion and morale.
- Maintained calendars, made travel arrangements, reconciled expense reports, tracked office expenses, and prepared invoices.
- Utilized interpersonal skills for leadership in conflict resolution and technology-related issues.
- Collaborated with Art Department and sales managers to create impactful presentations, securing long-term advertising contracts.
- Developed promotional displays to highlight seasonal products effectively.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
Education
Some College (No Degree) - Marketing
New Jersey City University (formerly JC State)
Jersey City NJCertificate - Paralegal Studies
Virginia Polytechnic Institute & State University
, Blacksburg, VA Skills
- Problem analysis and resolution
- Event coordination
- Expense reporting
- Calendar management
- Customer service
- Logistics management
- Travel administration
- Legal support
- Negotiation
- Team collaboration
- Correspondence management
- Project management
- Verbal and written communication
- Bookkeeping
- Paralegal assistance
- Microsoft Office proficiency
Timeline
EXECUTIVE ASSISTANT
Middlebrook at Monmouth
11.2023 - 03.2024
EXECUTIVE ASSISTANT
AMDOCS
01.2005 - 01.2017
MARKETING/ SALES ASSISTANT/OFFICEMANAGER
NEW JERSEY ONLINE, LLC
01.2000 - 01.2005
Some College (No Degree) - Marketing
New Jersey City University (formerly JC State)
Certificate - Paralegal Studies
Virginia Polytechnic Institute & State University
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