Donna Callari

Entered patient information into computer system, ensuring accurate and timely access for medical professionals.

• Followed up with insurance companies, providing necessary information to expedite claims processing.
• Applied payments to patient accounts upon receipt, maintaining up-to-date financial records.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered customer inquiries and provided accurate information regarding products and services.
• Educated customers on membership benefits and service offerings.
• Conducted follow-up communications to ensure customer satisfaction levels.
• Developed strong customer relationships to encourage repeat business.
• Maintained product knowledge to support customer purchasing decisions.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.