Summary

Overview

Work History

Education

Skills

Professional Development

Timeline

Donna Clark

Chesapeake Beach,MD

Summary

Administrative and Marketing Support Professional with 25+ years of experience supporting nonprofit organizations, executive leadership, and fire service associations. Expertise in executive administration, program coordination, marketing support, event planning, communications, database management, and customer service. Trained in psychological first aid, incident command systems, and trauma-informed support. Recognized for exceptional organization, attention to detail, process improvement, and building strong relationships with staff, volunteers, donors, and stakeholders.

Overview

years of professional experience

Work History

Marketing Assistant / Programs Assistant

National Fallen Firefighters Foundation

Crofton, MD

03.2012 - 07.2026

Provided administrative, marketing, and program support for Fire Service Programs, Family Programs, and executive leadership.
Managed executive calendars, meetings, correspondence, reports, presentations, and departmental communications.
Coordinated nationwide trade shows, including registrations, Certificates of Insurance (COIs), shipping, booth logistics, and on-site support.
Supported planning and operations for the National Fallen Firefighters Memorial Weekend and Family Program events.
Managed the nationwide Light the Night for Fallen Firefighters campaign by coordinating participation with national landmarks, tracking campaign metrics, and supporting marketing and media outreach.
Created press releases and coordinated outreach with local and national media outlets to promote Foundation programs, campaigns, and events.
Coordinated the Walk of Honor commemorative brick program.
Conducted research and maintained firefighter records for the National Fallen Firefighters Foundation Roll of Honor and Project Roll Call.
Maintained accurate records in Blackbaud Raiser's Edge and coordinated updates to the online Roll of Honor.
Created marketing graphics using Adobe Photoshop and maintained digital marketing displays.

Membership Coordinator

National Volunteer Fire Council

Greenbelt, MD

02.2008 - 03.2012

Managed membership database and ensured data accuracy and integrity.
Coordinated membership recruitment and retention initiatives.
Prepared membership, financial, and management reports.
Processed weekly deposits and accounting records while providing exceptional member service.
Supported the Executive Director with administrative and operational responsibilities.

Executive Assistant

Prince George's County Volunteer Fire & Rescue Association

04.2001 - 02.2008

Provided executive support to the President and Board of Directors.
Prepared agendas, correspondence, reports, presentations, newsletters, and meeting materials.
Coordinated planning and administrative support for the Annual Convention and Memorial Service.
Served as liaison to 37 volunteer fire and rescue corporations throughout Prince George's County.
Managed multiple projects and deadlines in a fast-paced office environment.

Education

Prince George's Community College

Membership Boot Camp -

ASAE

EMT-B Certification -

Maryland Fire & Rescue Institute

Service to Self Training Course -

SAMHSA

Introduction to the Incident Command System -

ICS-100

Psychological First Aid -

Skills for Psychological Recovery Course -