Donna Clawson
Seattle,WA
Summary
Over ten years experience in digital content management and website production with a strong background in visual design and customer service. Skilled in building web pages, data onboarding administration, and site categorization. Fostered teamwork and coordinated cross-functional teams to deliver high-quality projects on time. Knowledgeable in implementing best practices for web content, Search Engine Optimization, and Accessibility. Interested in expanding technical and editorial skills while contributing to teams in a creative and purposeful environment.
Overview
29
29
years of professional experience
Work History
Web Producer
Tommy Bahama
01.2014 - 02.2024
- Built website landing pages including homepages and mobile versions
- Coordinated efforts between designers, developers, business, and marketers to achieve project goals
- Led monthly website publishes, including all new content, products, and promotions
- Utilized product knowledge in optimal presentation and categorization of hundreds of new products each month
- Launched site blog including building all pages and publishing weekly articles
- Worked across teams to troubleshoot and resolve issues and errors
- Wrote and published strategic SEO copy to increase website traffic and build brand presence.
- Implemented website navigation for both desktop and mobile applications
- Assisted in monitoring and improving website performance and accessibility
- Managed multiple projects simultaneously, ensuring on-time delivery without sacrificing quality or functionality
- Provided training sessions for internal staff members on various aspects of web production processes
- Organized regular bulk data loads and product enhancements
- Collaborated with content creators for timely publication of engaging articles, videos, and graphics
- Tested websites at different design and production stages to assess performance
Ecommerce Data Coordinator
Tommy Bahama
07.2009 - 01.2014
- Entered data, generated reports, and produced tracking documents
- Maintained website product image catalog
- Assisted in coding and deploying marketing emails
EDI Coordinator
Tommy Bahama
07.2001 - 07.2009
- Created and maintained EDI customer maps
- Executed successful migration project from legacy systems to modernized platforms without compromising data integrity or operational continuity
- Published and maintained company UPC catalog
- Conducted testing for new trading partners and transactions
Customer Service Regional Account Manager
Tommy Bahama
07.1999 - 07.2001
Customer Service Representative
Daniel Smith Artist Materials
01.1995 - 07.1999
Education
Bachelor of Arts - Fine Arts/Printmaking
University of Washington
Seattle, WA1992
Skills
- Attention to Detail
- Clear Communication
- Problem Solving
- Relationship Building
- HTML, CSS & JSON
- SEO & Keyword Research
- Visual Design
- Data Onboarding
- Copywriting
- Learning New Technologies & Skills
Timeline
Web Producer
Tommy Bahama
01.2014 - 02.2024
Ecommerce Data Coordinator
Tommy Bahama
07.2009 - 01.2014
EDI Coordinator
Tommy Bahama
07.2001 - 07.2009
Customer Service Regional Account Manager
Tommy Bahama
07.1999 - 07.2001
Customer Service Representative
Daniel Smith Artist Materials
01.1995 - 07.1999
Bachelor of Arts - Fine Arts/Printmaking
University of Washington
Application Experience
AEM CMS / SAP Hybris Ecommerce Platform / Jira / Slack / Basecamp / Photoshop
Profiles & Websites
www.linkedin.com/in/donna-clawson-b5218a225/
www.etsy.com/shop/FromScratchStudios
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