Donna Cooper

Provided a summary of daily business activities.

• Directed vehicle rentals and sales operations for Waters Van Rentals & Sales.
• Managed customer contracts, reservations, quotes, and follow-up service inquiries.
• Oversaw vehicle inventory, fleet readiness, and lot organization.
• Purchase and sell rental vehicles to individuals and at auctions.
• Managed payroll, accounts payable/receivable.
• Secured and maintained a credit line for a business to purchase rental fleet.
• Managed daily operations of business, including hiring and training staff.
• Oversaw budgeting and financial management to ensure fiscal responsibility and support business growth.
• Provided direction and guidance to employees.
• Supervised worker performance, focusing on achieving productivity and cost-saving targets.
• Developed policies and procedures for the organization.
• Forecasted customer demand to set prices or credit terms for goods or services.

• Prepared patients for cardiac testing at Aiken Regional Medical Center.
• Performed electrocardiograms,stress tests and EKGs in cardiovascular service areas, patient rooms, intensive care units, and emergency room
• Assisted physicians during stress test and stress test echocardiograms.

• Answered phone and directed callers to appropriate personnel, ensuring efficient communication.
• Prepared patient statements for mailing, facilitating timely billing processes.
• Delivered administrative support by making copies, sending faxes, organizing documents, and rearranging schedules to enhance team workflow.

• Process medical claims.
• Customer service representative, answered calls from railroad employees about medical claims that were submitted and helped resolve any issues with claims.
• CSX on the job injury claims process and direct contact for CSX representative to contact about injury claims.
• Medical claims data entry.