Dawn Sanchez

• Procure products for sale, pricing, manage supply, customer service, sales, sales tax, operations, repair jewelry and crystals when needed, set up and break down of stand at festivals, scheduling events, bookkeeping
• Developed business strategies to enhance customer engagement and retention.
• Managed daily operations, ensuring efficient workflow and high-quality service delivery.
• Implemented cost-saving measures that improved overall profitability.
• Analyzed market trends to drive product development and marketing initiatives.
• Established relationships with suppliers to ensure timely inventory procurement.
• Cultivated a strong brand presence through targeted community outreach programs.

• Data Entry, completed assigned tasks in a timely manner.
• Usage of Excel, Word, and other programs on a daily basis.
• Multi-line phone systems.
• Dispatching, bookkeeping, and other clerical work.
• Operated laser engraving machine, assembled and packaged various parts, verified through work orders the correct amount of parts, correct parts, and used computer programs to print and verify work was done.
• All positions were temporary positions. The last position was originally slated for two weeks and I was in the position for four months.

Performed gait analysis of horses.

Trimmed horses for proper balance and movement.

Focused on customer service, and sales.

Efficiently educated clientele who had no experience with horses.

Worked with horses with behavioral problems, which required consistent kind handling.

Corrected unbalanced foot issues.

Applied corrective shoes and standard shoes for horses.

Experienced in four-point trim and the balanced horse hoof.

• Skilled in forge work, and certified Farrier.

• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designed and implemented office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Completed operational requirements by scheduling and assigning employees; following up on work results. Verified and audited ledger books. Balanced bank reconciliations. Reconciled past due invoices. Created and distributed year-end 1099 for customer accounts. Processed client's payments. Data input and retrieval of data. Effectively prepared and recorded financial statements, payroll taxes, and deposits.

General Manager for two seasons,

Accountable for daily operations of store.

Served as a CSR, loss prevention specialist, and carried out clerical, HR, and sales duties.

Set up shift board and personnel positioning.

Received deliveries and following all security/banking procedures.

Made daily decisions to ensure product quality, store cleanliness and ensured company standards are met.

Set up and broke down stores.

Inventoried all stock upon opening and closing of stores.

Used Plan-o-grams to develop and build displays for products.

Managed a team of 30.

Accountable for daily operations of a convenience store.

Served as a CSR, accountant, loss prevention specialist, and carried out clerical, HR and sales duties.

Set up shift board and personnel positioning.

Received deliveries and following all security/banking procedures.

Monitored shift profitability.

Made daily decisions to ensure product quality, store cleanliness and ensured company standards are met.

• Key Highlight:
• Last audit was - .59%, reducing loss from 4.49%. last mystery shop was 100% by providing a clean store, properly stocked shelves and great customer service.