Donna Crain
Oconomowoc,WI
Summary
Certified Holistic Health Coach and Rehabilitation Therapist offering tailored lifestyle and nutritional guidance to help individuals meet their health goals. Empowers clients to make sustainable changes for long-term health by promoting holistic approaches to nutrition, exercise, and mental wellbeing. Known for building trusting relationships with patients and colleagues while excelling in patient education.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Licensed Hearing Instrument Specialist
Elite Hearing Centers of America
Elm Grove, WI
01.2020 - Current
- Performing/interpreting audiograms, hearing aid sales, aural rehabilitation counseling and servicing hearing devices.
Regional Director
Sonova Audiological Care
Oconomowoc, WI
07.2023 - 06.2024
- Provided guidance and direction to district managers in order to achieve sales goals.
- Conducted monthly performance reviews with district managers, setting measurable objectives for each store.
- Monitored financial performance of individual stores and identified areas of improvement or potential risk.
- Resolved escalated customer complaints in a timely manner while maintaining high satisfaction ratings across all stores.
- Collaborated with team members in developing best practices to support company objectives.
Patient Care Coordinator/HIS in training
Hart Hearing
Hartland, WI
04.2020 - 07.2021
- Received training and education for preparation to take all licensing exams and practical exams as required by the state and to be an HIS provider
- Trained in administrative duties, performing/interpreting audiograms, hearing aid sales, aural counseling and servicing hearing devices.
Owner
Pure Inspiration Inc.
01.2014 - 01.2020
- Established a health and wellness consulting business providing bio-meridian testing and holistic health coaching to individuals.
Independent Sales Consultant and Regional Vice President
Arbonne International
01.2005 - 01.2019
- Independent owner of a home-based business teaching and training others to make healthier nutrition and personal care choices, leadership and sales development of a team of consultants.
Therapist
Children's Home Association of Illinois
Peoria, IL
01.1996 - 01.1998
- Assessment of client functioning and develop rehabilitation service plans, provide individual and family counseling, coordination of existing community resources.
Education
Certification as Holistic Health Coach -
Institute of Integrative Nutrition
01.2017
Masters in Rehabilitation Psychology -
University of Wisconsin, Madison
05.1995
Bachelors in Psychology -
University of Wisconsin, Madison
05.1993
Skills
- Positive, respectful and motivated
- Resourceful, self-directed and collaborative
- Exhibits a high degree of professionalism
- Strong ability to build trusting relationships
- Continuous commitment to self-growth and personal development
Accomplishments
- Published research article in professional journal- Journal of Applied Rehabilitation Counseling, 10/01/97
- Built a team of consultants and successful home-based business leading to promoting to Regional VP and earning company car with health and wellness company
- Grew hearing clinic by $40,000 and decreased returns from 12% to 7% in a year as a newly licensed Hearing instrument Specialist
- Created 3 unique careers showing resiliency and ability to learn new skills
Certification
- Certified nutrition and health coach
- Completed Vinyassa yoga teacher training
- Licensed hearing aid specialist
Timeline
Regional Director
Sonova Audiological Care
07.2023 - 06.2024
Patient Care Coordinator/HIS in training
Hart Hearing
04.2020 - 07.2021
Licensed Hearing Instrument Specialist
Elite Hearing Centers of America
01.2020 - Current
Owner
Pure Inspiration Inc.
01.2014 - 01.2020
Independent Sales Consultant and Regional Vice President
Arbonne International
01.2005 - 01.2019
Therapist
Children's Home Association of Illinois
01.1996 - 01.1998
Certification as Holistic Health Coach -
Institute of Integrative Nutrition
Masters in Rehabilitation Psychology -
University of Wisconsin, Madison
Bachelors in Psychology -
University of Wisconsin, Madison
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