Donna D'Addario
Wakefield,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Sales Associate
The Paper Store
Reading, MA
11.2022 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Compensation Specialist
Eaton Vance/Morgan Stanley
12.1993 - 09.2021
- Reviewed and administered sales-based incentive plans for executive sales force
- Input payout rates, bonuses and employee information into Callidus sales system
- Designed, generated, distributed detailed sales and incentive statements to regional representatives.
- Connected with team members and management to enhance communication to sales force
- Analyzed and evaluated existing compensation programs and recommended improvements.
- Generated, submitted accurate payroll for 120+ employees monthly/quarterly/annually
- Skilled at working independently and collaboratively in team environments.
Education
High School Diploma -
Malden High School
Malden, MA06.1973
Skills
- Teamwork and Collaboration
- Excellent People Skills
- Customer Service
- Microsoft Excel
- Microsoft Office
- Callidus Software
Timeline
Sales Associate
The Paper Store
11.2022 - Current
Compensation Specialist
Eaton Vance/Morgan Stanley
12.1993 - 09.2021
High School Diploma -
Malden High School
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