Summary
Overview
Work History
Education
Skills
Timeline
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Donna Daniel

Las Vegas,NV

Summary


Organized and reliable administrative professional with strong focus on efficiency and precision. Skilled in managing office tasks, coordinating schedules, and maintaining records with accuracy. Known for strong teamwork and adaptability, ensuring seamless operations and achieving desired outcomes. Proficient in using office software and communication tools, always ready to support team goals and respond to changing needs.

Overview

26
26
years of professional experience

Work History

Administration Clerk

Relevium Pain Specialists
10.2023 - 03.2025
  • Handled 30 incoming emails phone calls a day and answered questions from callers.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
  • Typed, formatted and edited professional correspondence.
  • Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
  • Scheduled appointments and managed calendars for staff members.
  • Developed expertise in various administrative software programs for increased efficiency across department functions.
  • Drafted professional correspondence on behalf of senior staff members, adhering closely to established style guidelines and formatting standards.
  • Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
  • Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
  • Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
  • Expedited document processing times by utilizing advanced software tools for scanning, indexing, and archiving purposes.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Purchased and maintained office supplies.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Administrative Assistant

Pain Institute of Nevada, Inc
04.1999 - 09.2023

  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

High School Diploma -

Wester High School
Las Vegas, NV
06.1981

Skills

  • Data entry proficiency
  • Interpersonal and written communication

  • Scheduling appointments

  • Proficient in Google Work Space, Quick Books, Dropbox, Medical Software, MS Word
  • Inventory management
  • Business correspondence
  • Prioritization
  • Billing and coding


  • Verbal and writing communication
  • Problem-solving
  • Staff training
  • Invoice processing
  • Accounts payable and receivable

Timeline

Administration Clerk

Relevium Pain Specialists
10.2023 - 03.2025

Administrative Assistant

Pain Institute of Nevada, Inc
04.1999 - 09.2023

High School Diploma -

Wester High School

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Donna Daniel