Donna Dean
Trinity,NC
Summary
Dynamic Human Resources Generalist at Levolor with expertise in employee onboarding and HRIS management. Proven track record in enhancing employee engagement and resolving relations issues. Skilled in training coordination and problem-solving, fostering a positive workplace culture while ensuring compliance and efficiency in HR processes.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Levolor
High Point, NC
06.2023 - 12.2024
- Managed employee onboarding and orientation processes for new hires to ensure smooth transitions.
- Maintained accurate employee records using HRIS software for effective data management.
- Coordinated training sessions to enhance workforce skills and knowledge.
- Facilitated employee engagement initiatives to foster a positive workplace culture.
- Conducted exit interviews to collect feedback from departing employees for continuous improvement.
- Collaborated with department managers to resolve employee relations issues efficiently.
- Developed job descriptions, performance evaluation forms, and employee handbooks for HR documentation.
- Processed salary changes, benefits claims, and inquiries regarding employment matters.
Facilities & Administrative Coordinator
Levolor
High Point, NC
11.2019 - 06.2023
- Coordinated facility maintenance schedules to enhance workspace efficiency and productivity.
- Managed vendor relationships for timely service delivery and support.
- Implemented safety protocols adhering to industry standards and regulations.
- Organized office layouts to boost employee productivity and collaboration.
- Developed staff training materials on facility policies and procedures.
- Ensured safety compliance through regular inspections of fire extinguishers, alarms, and exits.
- Directed emergency response efforts during building crises like fires or floods.
Hospice & Respite Caregiver
Self Employed Services
Randleman, NC
07.2018 - 11.2019
- Provided compassionate care and support for individuals with disabilities and special needs.
- Assisted clients with daily living activities, including bathing, dressing, and meal preparation.
- Developed trusting relationships to enhance client comfort and safety.
- Implemented individualized care plans tailored to client needs and preferences.
- Monitored clients' health, reporting changes to family members or healthcare providers.
- Facilitated social activities to promote clients' emotional well-being.
- Educated families on best practices for ongoing care and support strategies.
- Coordinated transportation for clients to appointments or community events.
Inside Sales Representative
AFP Industries Inc.
Greensboro, NC
07.2015 - 07.2018
- Cultivated client relationships to drive customer satisfaction and retention.
- Maintained accurate records of customer interactions within CRM systems.
- Developed tailored sales proposals aligned with client needs and preferences.
- Responded promptly and professionally to customer inquiries, ensuring high satisfaction levels.
- Followed up on pending orders and inquiries to provide timely updates.
- Cross-sold additional products based on customer needs to enhance sales opportunities.
- Collaborated with outside sales representatives to optimize product sales and service.
- Prepared weekly reports summarizing sales activities and performance metrics.
Sr. Executive Admin Assistant
Parker Hannifin Corp.
Greensboro, NC
10.1993 - 12.2014
- Coordinated schedules for senior management and team meetings across departments.
- Managed correspondence and communication for executive leadership and external stakeholders.
- Prepared detailed reports and presentations adhering to company templates.
- Organized travel arrangements, including accommodations and itineraries for executives.
- Maintained accurate filing systems and electronic records in compliance with policies.
- Assisted in onboarding by preparing materials and facilitating orientation sessions.
- Collaborated with cross-functional teams to enhance administrative processes and efficiency.
- Trained junior staff on best practices and company procedures.
Executive Administrative Assistant
Guilford Memorial Park
Greensboro, NC
03.1991 - 10.1993
- Coordinated daily office operations while maintaining organized filing systems.
- Managed executive calendars and scheduled appointments with efficiency.
- Assisted in planning and executing special events and memorial services.
- Maintained vendor communication to address operational requirements.
- Handled confidential information with utmost discretion and professionalism.
- Trained new administrative staff on office protocols and software systems.
Education
Associate of Business Administration - Business Administration
Guilford Technical Community College
Jamestown, NC05-1989
Skills
- Employee onboarding
- HRIS management
- Training coordination
- Employee engagement
- Exit interviews
- Employee relations
- Problem solving
- Time management
Certification
- Human Resources Assistant Certification
- FMLA Basics
- SHRM-CP Certification (In Process)
Affiliations
- Hospice Volunteer
References
References available upon request.
Timeline
Human Resources Generalist
Levolor
06.2023 - 12.2024
Facilities & Administrative Coordinator
Levolor
11.2019 - 06.2023
Hospice & Respite Caregiver
Self Employed Services
07.2018 - 11.2019
Inside Sales Representative
AFP Industries Inc.
07.2015 - 07.2018
Sr. Executive Admin Assistant
Parker Hannifin Corp.
10.1993 - 12.2014
Executive Administrative Assistant
Guilford Memorial Park
03.1991 - 10.1993
Associate of Business Administration - Business Administration
Guilford Technical Community College