Donna Debellis
Boston,MA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Manager/Key Holder
Dollar General
11.2023 - 01.2024
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Ensured compliance with all safety regulations by conducting regular inspections of products within the store.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
Assistant Manager
Daily Table
04.2023 - 05.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Tally out registers
- stock shelves
- bank deposits
- meet and greet customers
General Merchandise Assistant
Saks Fifth Avenue
11.2022 - 01.2023
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Located needed merchandise in inventory to transport to racks.
- worked closely with vendors.
- assuring store was organized.
- customer service.
Cashier/Customer Service Associate
Boston University
02.2017 - 02.2022
- Greeted students entering store and responded promptly to students needs.
- Set up new sales displays each week with fresh merchandise.
- Encouraged students to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Answered questions about store policies and addressed customer concerns.
- Tally out registers/made bank deposits.
- Maintain store organized and clean.
Cashier/Customer Service Associate
MBTA
05.2020 - 10.2021
- Answered phone calls at the Charlie Card help center.
- Responded to customer calls and emails.
- Assisted Elderly passengers to their bus or train.
- Assisted passengers at Charlie Card dispenser.
Education
GED -
Madison Park High School
Boston, MA 06.2007
Skills
- Negotiation and Conflict Resolution
- Professional and Courteous
- Shift Scheduling
- Customer Service
- Task Delegation
- Team motivation
Volunteer
During the past couple of years i have volunteer at a Day Engagement Center for the homeless.
I have also volunteered my time at Trinity Management and St Marks church.
I love to help people it brings out the best in me.
Timeline
Assistant Manager/Key Holder
Dollar General
11.2023 - 01.2024
Assistant Manager
Daily Table
04.2023 - 05.2023
General Merchandise Assistant
Saks Fifth Avenue
11.2022 - 01.2023
Cashier/Customer Service Associate
MBTA
05.2020 - 10.2021
Cashier/Customer Service Associate
Boston University
02.2017 - 02.2022
GED -
Madison Park High School