Donna DeFazio
Saint Petersburg,FL
Summary
Dynamic RN Case Manager with extensive experience specializing in chronic disease management and discharge planning. Proven ability to enhance patient outcomes through effective care coordination and a multidisciplinary approach. Skilled in HIPAA compliance and known for empathetic communication, ensuring seamless transitions and patient satisfaction.
Experienced with patient care and case management. Utilizes communication and organizational skills to ensure comprehensive care plans. Track record of patient advocacy and efficient resource utilization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RN Case Manager
Broadspire Work Comp
09.2022 - Current
- Assisted in patient assessments to develop individualized care plans for return to work.
- Coordinated communication between healthcare providers, adjusters, attorneys and patients for effective case management treatment plan and goals.
- Monitored patient progress and communicated with adjusters on care plans based on evolving need
- Supported discharge planning to ensure smooth transitions from hospital to home care.
- Documented patient interactions and care interventions in electronic health record systems.
- Collaborated with interdisciplinary teams to optimize patient outcomes and service delivery.
RN Case Manager
Florida Blue
02.2021 - 08.2022
- Collaborated with interdisciplinary teams to coordinate comprehensive patient assessments and treatment strategies.
- Educated patients and families on health management practices for improved outcomes.
- Administered patient care plans, ensuring compliance with established protocols and procedures.
RN Telephonic Case Manager
Kidney Health Solutions
08.2020 - 02.2021
- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
RN Triage Nurse
Keystone Home Health
12.2019 - 07.2020
- Met patient in hospital setting and coordinated discharge to home health services.
- Collaborated with interdisciplinary teams to optimize patient health outcomes and enhance service delivery.
- Evaluated patient health status through assessments, adjusting education and care plans as necessary for effective treatment.
- Provided effective timely provider communication.
Education
Associate of Science - Nursing
Fortis College
Largo, FL 02-2014
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Utilization review
Certification
CCM Certification
Timeline
RN Case Manager
Broadspire Work Comp
09.2022 - Current
RN Case Manager
Florida Blue
02.2021 - 08.2022
RN Telephonic Case Manager
Kidney Health Solutions
08.2020 - 02.2021
RN Triage Nurse
Keystone Home Health
12.2019 - 07.2020
Associate of Science - Nursing
Fortis College
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