Summary
Overview
Work History
Education
Skills
Timeline
Generic
Donna  DiFranco

Donna DiFranco

Manchester,NH

Summary

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

34
34
years of professional experience

Work History

Hairstylist Booth Renter

Artistic Hair Designers
11.1989 - Current
  • Distributed business cards outside of salon to generate new business.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Waitress

Girogios
05.2022 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Waitress

Fratellos Restaurante
09.2000 - 03.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

State Board Cosmetology Examiner

State Of NH
09.1996 - 06.1998
  • Followed State curriculum accurately with detailed lesson plans.
  • Prepared students for State cosmetology exam with Number% success.
  • Planned both theory and practical lessons for Number students.
  • Recruited clients for students to get practical experience.
  • Supervised and monitored students' use of tools and equipment.
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
  • Met training needs with well-organized, factual programs based on contemporary requirements.
  • Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
  • Performed instructional services for Type and Type vocational and occupational subjects.

Education

2 Year - Cosmetology Education

Michael’s School of Hair Design
Manchester NH
11.1989

High School -

Goffstown High School
Goffstown, NH
06.1987

Skills

  • Cash Handling
  • To-Go Order Preparation
  • Dining Customer Service
  • Order Delivery Practices

Timeline

Waitress

Girogios
05.2022 - Current

Waitress

Fratellos Restaurante
09.2000 - 03.2022

State Board Cosmetology Examiner

State Of NH
09.1996 - 06.1998

Hairstylist Booth Renter

Artistic Hair Designers
11.1989 - Current

2 Year - Cosmetology Education

Michael’s School of Hair Design

High School -

Goffstown High School
Donna DiFranco