Donna Dutton
Coeburn,VA
Summary
Experienced store and deli manager with over 15 years in the food service industry, emphasizing teamwork, respect, and courtesy to ensure a cohesive work environment. Recognized for delivering top-notch food quality and presentation standards. Highly organized, proactive, and punctual with a strong team-oriented mindset. Hardworking, reliable, and eager to learn new skills and take on new roles and tasks in the work environment.
Overview
24
24
years of professional experience
Work History
Food Operations Supervisor
Department of Corrections
Red Onion State Prison, Pound, VA
06.2025 - 06.2026
- Supervised daily food operations, ensuring compliance with health and safety regulations.
- Trained staff on proper food handling techniques and operational procedures.
- Coordinated inventory management to maintain optimal stock levels and reduce waste.
- Implemented process improvements to enhance service efficiency and customer satisfaction.
- Raised employee morale by fostering a positive work environment that encouraged collaboration and teamwork.
- Ensured compliance with local health regulations through regular inspections and timely corrective actions when needed.
- Reduced food waste through efficient inventory management and menu planning.
Food Operations Supervisor
Department of Corrections
Wise Correctional Unit, Camp 18
01.2025 - 06.2025
- Reduced food waste through improved inventory tracking and menu strategies.
- Assisted in kitchen efficiency by organizing work schedules and task assignments.
- Monitored inmate activities to verify task completion accuracy.
- Provided instruction to inmates on performing tasks efficiently and promptly.
Store Manager
Crossroads Market
Coeburn, VA
07.2012 - 11.2024
- As store and deli manager at R & P Enterprise, dba Crossroads Market, I am responsible for all ordering of deli supplies and store merchandise. I work with multiple vendors weekly to ensure we are keeping prices up to date as well as receiving quality products at the lowest prices.
- I am responsible for making weekly schedules for all employees.
- I am responsible for reporting payroll hours each week for paychecks.
- I am responsible for overseeing that the kitchen and store are up to our cleanliness standards daily as well as our routine cleaning on specific machines such as our ice, pizza, and ice cream machines.
- If conflict occurs between employees I am in charge of getting to the bottom of the issue and finding a solution to the problem.
- I deal with any customer service issue that may arise such as a mistake with a food order, overcharge in pricing, etc.
- I am responsible for dealing with any outside representatives that may come into the store for specific reasons such as the Health inspection, cigarette representatives, and food vendors.
- I am responsible for nightly balancing of cash drawer, ensuring petty cash stays stocked with change for each day, and also printing and gathering of all daily and monthly reports.
Bank Teller
Miners Exchange Bank
Norton, VA
08.2002 - 11.2004
- Completed deposits for customers
- Counted cash
- Performed my duty with the highest possible customer service satisfaction.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Education
Some College (No Degree) - General Studies
Mountain Empire Community College
Big Stone Gap, VASkills
- Employee supervision and motivation
- Store opening and closing procedures
- Store operations oversight
- Risk management
- Outstanding communication skills
- Reliable
- Employee training
- Staff training and development
- Team-oriented
- Accurate cash handling
- Recruiting and hiring
- Employee development
- Purchasing and planning
- Schedule management
- Sound judgment
- Cost analysis and savings
Timeline
Food Operations Supervisor
Department of Corrections
06.2025 - 06.2026
Food Operations Supervisor
Department of Corrections
01.2025 - 06.2025
Store Manager
Crossroads Market
07.2012 - 11.2024
Bank Teller
Miners Exchange Bank
08.2002 - 11.2004
Some College (No Degree) - General Studies
Mountain Empire Community College