Donna Dzierzawiec
Nutley,NJ
Summary
Highly skilled Unit Associate with comprehensive understanding of medical terminology, patient care coordination and administrative support. Demonstrates strong ability to manage workflow in high-volume healthcare settings while maintaining exceptional standards for patient service. Skilled in liaising between patients, families and teams of medical professionals. Instrumental in creating efficient work environments through process improvements and staff training.
Overview
24
24
years of professional experience
Work History
Unit Associate
Atlantic Health System
Summit , NJ
03.2001 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Development of educational materials
- Special Projects
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Provided assistance to other departments within the organization when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Maintained confidentiality of records relating to clients' treatment
- Data entry
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted testing of software and systems to ensure quality and reliability.
Education
BBA - Human Resources Management
University of Phoenix
Phoenix, AZ03-2025
Skills
- Computer skills
- Problem solving
- Time management
- Effective communication
- Customer service
- Patient registration
- HIPAA compliance
- EMR software
- Data entry
- Team collaboration
- Medical terminology
Timeline
Unit Associate
Atlantic Health System
03.2001 - Current
BBA - Human Resources Management
University of Phoenix