Donna Erb
Sheffield Lake,OH
Summary
Skilled RN Case Manager with compact nursing license and 14 years of experience in patient care and case management. Proven expertise in conducting assessments, developing individualized care plans, and providing education to patients and families. Demonstrated leadership in managing complex cases and collaborating with interdisciplinary teams to enhance patient outcomes. Proficient in electronic health record systems, Microsoft Office and quickly masters new programs. Committed to reducing hospital readmissions through effective care coordination.
Overview
14
14
years of professional experience
Work History
RN Case Manager
Somatus: Kidney Care & Heart Care
01.2022 - 04.2025
- Managed a caseload of patients, working closely to determine their needs and barriers, including those recently discharged and in the Transition of Care (TOC) program with a goal of reducing hospital readmissions
- Conducted assessments to determine patients' knowledge of their chronic conditions, and developing strategies for intervention
- Provided education and support to patients and their families regarding treatment options, medication management, SDOH, and self-care techniques
- Monitored patient progress through regular follow-up, adjusting care plans as needed
- Liaised between healthcare providers, insurance companies, and community resources to advocate patients' needs
- Demonstrated proficiency in electronic health record systems (EHR), accurately documenting patient information and updating records as necessary
- Collaborated with ICT team, including RD, SW, Pharmacist and CHW, to develop care plans for complex cases
- Demonstrated strong interpersonal skills when working with diverse populations including individuals with complex medical and social needs
- Demonstrated proficiency in conducting psychosocial assessments, identifying mental health needs, and coordinating appropriate interventions
- Provided ongoing education, support and guidance, so the patient is better able to self-manage their chronic conditions
- Organizational restructuring resulted in my position being eliminated
RN Care Manager, PD & HHD
Fresenius Home Dialysis
05.2020 - 12.2021
- Managed a caseload of patients including initial and repeat training, monthly office visits evaluating progress and continuous support
- Provided direct, hands-on training to patients learning to do PD and HHD treatments, ensuring their safety and understanding throughout the process
- Collaborated with ICT team to develop individualized care plans for each patient based on their specific needs, lab results, and medical history
- Educated patients and their families about the dialysis process, including techniques, infection prevention, initiation and monitoring of treatments, machine troubleshooting, and dietary restrictions to promote optimal health outcomes
- Demonstrated proficiency in operating various types of equipment utilized for dialysis treatments (e.g., NxStage, Baxter PD, and Fresenius PD machines and water treatment systems)
- Provided emotional encouragement and reassurance to patients during training and ongoing support, addressing any concerns or anxieties they may have
- Resigned due to relocation and the transit being unreasonable
Dialysis RN
Fairview Hospital
10.2011 - 10.2020
- Administered medications and monitored vital signs during dialysis sessions, closely observing for any adverse reactions or complications
- Educated patients and their families about the dialysis process, including potential risks and benefits, as well as lifestyle modifications necessary for optimal health outcomes
- Documented all aspects of patient care accurately and timely in electronic medical records (EMR), ensuring comprehensive continuity of care across shifts
- Responded quickly to emergency situations during dialysis treatments, implementing appropriate interventions such as CPR or initiating emergency protocols
- Participated in quality improvement initiatives aimed at enhancing the overall effectiveness of the dialysis unit's operations and patient outcomes
- Implemented evidence-based practice guidelines in providing safe and effective hemodialysis treatments
- Educated patients on self-care techniques related to their dialysis treatment, empowering them to actively participate
- Served as a patient advocate by addressing concerns or grievances promptly and effectively while upholding ethical nursing standards
- Resigned for opportunity in career advancement with Home Dialysis
Education
MSN - Nursing
Walden University
08.2019
Associate's degree - Nursing
Cuyahoga Community College District
Cleveland, OH05.2010
Skills
- Team leadership
- Compassionate and caring
- Strong ability to prioritize tasks
- Clear verbal and written communication
- Creative problem resolution
- Client case management
- Interdisciplinary collaboration
- Multitasking Abilities
Timeline
RN Case Manager
Somatus: Kidney Care & Heart Care
01.2022 - 04.2025
RN Care Manager, PD & HHD
Fresenius Home Dialysis
05.2020 - 12.2021
Dialysis RN
Fairview Hospital
10.2011 - 10.2020
Associate's degree - Nursing
Cuyahoga Community College District
MSN - Nursing
Walden University
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