Donna Fuller
Tulsa,OK
Summary
I have experience in multiple areas including retail, customer-service, accounting and most recently health care. Expert in customer care/communications, problem solving, and relationship building. In my previous roles, I have identified a more efficient manner of converting foreign currency to US dollars and I also discovered a more cost effective manner for dealing with medical waste.
Experienced with financial reporting, reconciliations, and audit support. Utilizes analytical skills to ensure accuracy and compliance in financial processes. Strong understanding of financial systems and effective communication within teams.
Diligent [Desired Position] with proven track record in financial administration and support. Successfully facilitated accurate financial reporting and streamlined processes to enhance efficiency and compliance. Demonstrated expertise in managing accounts, performing reconciliations, and supporting audits with strong analytical and organizational skills.
Overview
28
28
years of professional experience
Work History
Assistant to the Controller
Indel-Davis Inc.
- Manage office staff
- Supervise reception area and receptionist
- Convert foreign currency to American dollar for Profit & Loss statement
- Responsible for reconciling accounts and the end of month journal entries
- Made collection calls for past due accounts receivable
Accounting Clerk and Secretary
Merrill Lynch Realty
- Accounts Payable/Receivable for all Relocation properties
- Enter and Balance all escrow payments for real estate sales
- Typing all Commercial Sales Contracts
Academy Trainer
Walmart Store 4585
09.2020 - 06.2021
- Manage Fuel Station
- Order products to stock fuel station
- Keep gas pumps running
- Great Customer Service
Resolution Specialist II
Walmart Stores Call Center
06.2019 - 09.2020
- Responsible for taking care of Personnel Coordinators in stores
- Assisting Personnel Coordinators hiring software
Customer Service
Walmart Stores
12.2016 - 09.2018
- Responsible for acknowledging and taking care of customers
- Greeting customers, ringing up and sacking purchases
- Responsible for cash office, recycler, and vault
- At Money Services send and receive money for customers, issue money orders, bill pay, help with online order pick up, sell and cash in lottery tickets, and help train new cashiers at Money Services
GSS – Specialist IV
Wal-Mart Stores Inc.
05.2015 - 07.2015
- Compile/analyze data to stay ahead of the changing market trends
- Contact vendors regarding EDI and SUS
- Responsible for recording vendor response for EDI and SUS
- Audit entries for Better Buying Initiative
- Experience with SAP, HOST, JEDI, Retail Link, and Remedy Software
Certified Surgical First Assistant/Surgical Technologist
Various Hospitals
08.1993 - 04.2015
- Responsible for establishing a sterile field
- Assist Surgeon, hold retractors, pass instruments, suture when necessary.
Education
Associate of Science -
Tula Community College
TulsaSurgical Technology - Surgical Technology, Medical Terminology, Anatomy
Tulsa Technology Center
TulsaSkills
- Medical Terminology
- Surgical Procedures
- 10 Key by touch
- Excel/Spreadsheets
- Foreign Currency Conversion
- HIPPA & PHI
- Payroll
- Account Reconciliations
- Accounts payable/receivable
- Strong Interpersonal and organizational skills
- Microsoft Suite
- Retail Link
- EDI
- SUS
- SAP
- APIS
- HOST
- JEDI
- Remedy Software
- Career Preference
- GAIN
- Provider Eligibility Verification
- I have a strong medical background and I am very familiar with medical terminology and surgical procedures I am also accustomed to HIPAA and PHI guidelines
- I am familiar with Microsoft Office, Excel, Word, PowerPoint, Outlook, and Lotus1-2-3 In addition, I have experience with Accounting Practices, general ledger journal entries accounts payable/receivables, payroll, account reconciliations
- Accounts receivable
- Bank reconciliations
- Accounts payable
- Payroll processing
- Audit coordination
- Accounts reconciliation
- Office administration
- Research
- Customer service
- Journal entries
- Bank reconciliation
- Microsoft Excel
- Bank statement reconciliation
Customer Service & Support Specialist
- Healthcare
- Data Analyst
- Customer Service
- Accounting
Timeline
Academy Trainer
Walmart Store 4585
09.2020 - 06.2021
Resolution Specialist II
Walmart Stores Call Center
06.2019 - 09.2020
Customer Service
Walmart Stores
12.2016 - 09.2018
GSS – Specialist IV
Wal-Mart Stores Inc.
05.2015 - 07.2015
Certified Surgical First Assistant/Surgical Technologist
Various Hospitals
08.1993 - 04.2015
Assistant to the Controller
Indel-Davis Inc.
Accounting Clerk and Secretary
Merrill Lynch Realty
Associate of Science -
Tula Community College
Surgical Technology - Surgical Technology, Medical Terminology, Anatomy
Tulsa Technology Center