Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Grech

Winterport ,ME

Summary

Dynamic retail professional with a proven track record at Sapling Toy and Gift Shop, excelling in customer service and teamwork. Skilled in creating visually appealing product displays and resolving customer inquiries, enhancing overall shopping experiences. Adept at inventory management and problem-solving, ensuring operational efficiency and client satisfaction.

Overview

16
16
years of professional experience

Work History

Retail Sales Associate

Sapling Toy and Gift Shop
Bucksport, ME
06.2025 - 01.2026
  • Assisted customers in selecting toys and gifts, enhancing overall shopping experience.
  • Handled cash register operations, ensuring accurate transactions and customer satisfaction.
  • Maintained product displays, creating visually appealing presentations to drive sales.
  • Provided product knowledge to customers, fostering informed purchasing decisions.

Retail Sales Associate

Sunburys
Bangor, Maine
05.2025 - 06.2025

Delivered exceptional customer service in specialty wine and cheese shop environment.

Floral Designer

Hampden Floral
Hampden, ME
08.2023 - 03.2025
  • Designed custom floral arrangements for various events, ensuring client satisfaction and adherence to design specifications.
  • Collaborated with team members to select high-quality flowers and materials, enhancing overall product quality.
  • Managed inventory levels of floral supplies, minimizing waste and optimizing stock rotation practices.
  • Provided excellent customer service in the store
  • Delivered flowers in a timely manner

Retail Sales Associate

Out on a Whimsy
Bangor, ME
11.2022 - 08.2023
  • Collaborated with team members on inventory management, improving stock organization.
  • Resolved customer inquiries and complaints, contributing to positive store reputation.
  • Participated in promotional events, increasing store visibility and attracting new customers.
  • Trained new associates on operational procedures and customer service standards.

Assistant

Lyfted Edibles
Hampden, ME
05.2020 - 11.2022
  • Participated in recipe development for menu enhancement.
  • Manufactured a diverse range of products, including beverages, candies, and snack items.
  • Executed timely delivery of goods while ensuring exceptional customer service for account holders.

Farm Hand

Fisher Farm
Winterport, ME
05.2010 - 10.2020

Assisted with seed selection and sowing seeds. Supported plant care, including planting, weeding, and harvesting vegetables and flowers. Aided in creating floral arrangements for CSA members, farmers markets, and weddings.

Education

Bachelor of Science - Hotel, Restaurant And Institutional Management

The Pennsylvania State University
State College, PA
12.1990

Skills

Customer service

Teamwork

Problem-solving

Timeline

Retail Sales Associate

Sapling Toy and Gift Shop
06.2025 - 01.2026

Retail Sales Associate

Sunburys
05.2025 - 06.2025

Floral Designer

Hampden Floral
08.2023 - 03.2025

Retail Sales Associate

Out on a Whimsy
11.2022 - 08.2023

Assistant

Lyfted Edibles
05.2020 - 11.2022

Farm Hand

Fisher Farm
05.2010 - 10.2020

Bachelor of Science - Hotel, Restaurant And Institutional Management

The Pennsylvania State University
Donna Grech