Donna Grimes
Auburn,ME
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service or Sales Associate position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
11.2021 - Current
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared salads, soups and sandwiches for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Stocker
Walmart
07.2008 - 10.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Stocked shelves to match planogram images and instructions.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted store customers and discussed needs.
Education
GED -
Buckfield Jr-Sr High School
Buckfield, ME06.1995
Skills
- Chopping Vegetables
- Superior Communication Skills
- Portion Standards
- Food Handling
- Task Delegation
- Cleaning and Organization
- Quality Control
- Sales Transaction Management
- Safe Work Practices
- Cash Handling
- Time Management
- Guest Satisfaction
- Customer Service
Timeline
Sandwich Artist
SUBWAY®Restaurants
11.2021 - Current
Stocker
Walmart
07.2008 - 10.2019
GED -
Buckfield Jr-Sr High School