Donna Hawkins
Ocala
Summary
Dedicated Home Health Aide with a strong work ethic and exceptional teamwork skills, demonstrated through impactful service at Home Care Companies . Expert in disability awareness and CPR certified, I significantly enhance patient well-being and independence. Achieved a 95% satisfaction rate by providing compassionate, skilled care and fostering positive relationships.
Overview
29
29
years of professional experience
Work History
School Bus Aide
Marion County School Board
09.2017 - 10.2024
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Documented disciplinary and behavioral incidents in tailored reports.
- Built and maintained positive relationships with teachers, students and parents.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Maintained a clean and orderly bus environment by performing daily inspections and cleaning tasks.
- Provided exceptional customer service to all passengers by maintaining a courteous demeanor while enforcing rules on board the bus.
- Supervised loading/unloading zones at schools, ensuring safety for both students and surrounding traffic.
- Assisted students with special needs, ensuring their comfort and well-being during transportation.
- Worked with bus driver and parents to meet specialized needs of passengers.
Home Health Aide
Comfort Keepers Home Care
02.2015 - 01.2016
- Utilized remote monitoring tools to track vital signs and report any abnormalities to healthcare professionals.
- Performed wound care and dressing changes, following strict infection control protocols to promote healing.
- Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
- Implemented personalized care plans, addressing unique needs and preferences to enhance overall patient satisfaction.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Documented vital statistics and coordinated with health care providers.
- Scheduled and coordinated medical appointments.
Home Health Aide
A+Health Care
02.1998 - 08.1998
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Transported clients for medical and personal outings.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Followed nutritional plans to prepare optimal meals.
- Performed light housekeeping duties to maintain a clean living space conducive to the healing process for patients.
- Identified early warning signs of potential health issues through diligent observation of patients'' physical condition and behavior patterns.
- Provided mobility assistance such as walking and regular exercising.
- Collaborated with dietitians and healthcare staff to develop and adjust patient meal plans.
- Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
- Utilized dietary management software to track patient meal plans and dietary restrictions.
- Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
Food Preparation Worker
Petro Restaurant
08.1995 - 10.1996
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Assisted in setting up and breaking down kitchen stations.
- Loaded dishes, glasses and tableware into dishwashing machines.
Education
No Degree - Home Health Aide Certification
Central Fl.Community College
3001 SW College Rd. Ocala Fl.10-1997
High School Diploma -
Forest High School
1614 S.E. Fort King St.05-1989
Skills
- Disability awareness
- Special needs experience
- Strong work ethic
- CPR certified
- Teamwork
- Multitasking
- Reliability
- Team collaboration
- Self motivation
Timeline
School Bus Aide
Marion County School Board
09.2017 - 10.2024
Home Health Aide
Comfort Keepers Home Care
02.2015 - 01.2016
Home Health Aide
A+Health Care
02.1998 - 08.1998
Food Preparation Worker
Petro Restaurant
08.1995 - 10.1996
No Degree - Home Health Aide Certification
Central Fl.Community College
High School Diploma -
Forest High School
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