Donna Henry
Jefferson,GA
Summary
Professional with strong background in team leadership and operational management. Skilled in fostering collaboration, driving team success, and adapting to evolving demands. Expertise in conflict resolution, project coordination, and strategic planning. Known for reliability, effective communication, and results-driven mindset.
Knowledgeable Desired Position with strong background in team leadership and coordination. Successfully facilitated seamless operations, ensuring timely completion of team objectives. Demonstrated proficiency in conflict resolution and effective communication.
Motivated, passionate lead assistant with Number years of experience in assembly and manufacturing industry. Uniquely skilled at motivating assembly line associates to complete daily output of production. Strong abilities in business operations, work-force scheduling and time management.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Team Leader
Tacg/tica Industries Group
Pendergrass, GA
06.2023 - 03.2026
- Facilitated coordination of daily team activities to enhance task completion and operational efficiency.
- Facilitated training sessions for new staff on company procedures and safety protocols.
- Facilitated collaboration with cross-functional teams to enhance communication and optimize project workflows.
- Executed process improvements to elevate team productivity and minimize errors.
- Led routine quality checks to ensure high standards of service delivery.
- Orchestrated team meetings to evaluate goals, address challenges, and analyze performance metrics.
- Oversaw team productivity and delivered comprehensive progress reports to senior management, identifying opportunities for enhancement.
- Oversaw team workload management to achieve task-specific targets.
- Served as liaison between team members and upper management to enhance communication and ensure alignment with company objectives.
- Leveraged advanced Microsoft Office features to compile comprehensive reports for senior management review.
- Facilitated collaboration among team members to drive project success under tight deadlines.
- Oversaw team workload management to achieve production targets.
- Leveraged advanced Microsoft Office features to compile comprehensive reports for senior management review.
- Facilitated new-hire training sessions multiple times annually.
- Addressed shift shortages for various types to ensure timely adherence to production schedules.
- Cultivated open and professional relationships with team members to facilitate prompt issue resolution.
- Ensured a safe work environment through implementation of employee training programs and strict enforcement of safety procedures.
- Organized and entered information into database system to ensure data accuracy.
- Streamlined information gathering and input processes into digital database.
- Conducted regular inspections of production area to ensure optimal equipment functionality.
- Monitored packing operations to ensure adherence to specifications.
- Compiled comprehensive reports outlining key findings and actionable recommendations.
Quality Inspector
Tacg/tica Industries Group
Pendergrass, GA
06.2018 - 06.2023
- Conducted quality inspections on production lines to ensure compliance with industry standards.
- Identified and documented defects in products, facilitating timely corrective actions.
- Utilized inspection tools and equipment to assess product quality and functionality.
- Collaborated with production teams to improve processes and enhance product reliability.
- Maintained detailed records of inspections, contributing to internal audits and reports.
- Assisted in training new inspectors on quality standards and inspection protocols.
- Monitored production processes for adherence to safety regulations and quality benchmarks.
- Recommended process improvements based on inspection findings to reduce defects.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Identified defects during cyclical checks.
- Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
- Inspected Product or service with accuracy, reporting problems or defects quickly.
- Collected samples during production and tested randomly to determine in-process product quality.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Collaborated closely with operations managers to address any quality concerns arising during production runs.
- Reduced defects in production by implementing meticulous inspection processes and protocols.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Monitored production operations for compliance with specifications and promptly reported defects.
- Performed regular calibration checks on measurement tools, guaranteeing accurate readings during inspections.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Collaborated with production staff to establish and meet quality standards
- Performed visual inspections and non-destructive tests where appropriate.
- Inspected incoming and outgoing materials for accuracy and quality.
- Identified and documented quality discrepancies for management to develop resolutions.
- Completed precise measurements using special tools.
Winder Operator
Buhler Quality Yarns
Jefferson, GA
02.2017 - 08.2017
- Operated winding machines to produce quality yarns according to specifications.
- Monitored production processes for adherence to safety and quality standards.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Assisted in training new operators on machine operations and safety protocols.
- Collaborated with team members to troubleshoot production issues effectively.
- Maximized production output by monitoring Winder Operator processes and making necessary adjustments.
- Reduced downtime, troubleshooting equipment issues, and conducting timely repairs.
- Exceeded company expectations regarding punctuality and attendance, resulting in higher levels of trust from supervisors.
- Operated multiple types of winding machines proficiently while adhering to standardized procedures at all times.
- Consistently met or exceeded performance goals established by management through diligent work practices.
- Increased overall productivity by identifying bottlenecks in the manufacturing process and implementing solutions quickly.
- Performed quality control checks on finished products before packaging, guaranteeing customer satisfaction with each order shipped out.
- Adhered to safety regulations, maintaining a clean and organized work environment for all team members.
- Showcased strong problem-solving skills when faced with unexpected equipment issues, contributing to minimal downtime for the production line.
- Enhanced machine efficiency by performing routine maintenance and regular inspections.
- Tidied work area to create and maintain safe working environment on floor.
- Labeled and packed yarn on carts to prepare for shipment.
- Performed basic maintenance and cleaning processes on spinning machines and related equipment.
- Removed waste, damaged tubes and imperfect yarn from floor to keep focus on functional products.
- Notified supervisor of observations regarding working conditions and machine functionality.
- Produced high-quality yarn according to customer specifications.
- Complied with company policies, shop regulations and legal requirements.
- Set up, changed wax and operated machines to create yarn to product specifications.
- Made minor repairs to machines when possible and reported large problems for immediate remediation.
- Stopped machines when specified amount of products had been produced.
Home Health Aide
Utopia Home Health
Long Island City, NY
04.2016 - 12.2016
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to prescribed schedules and guidelines.
- Implemented improvements in caregiving techniques to increase efficiency and effectiveness.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Followed nutritional plans to prepare optimal meals.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Server
Sisters of St Dominiques
Long Island City, NY
03.2016 - 12.2016
- Delivered exceptional customer service to enhance guest satisfaction and drive repeat business.
- Partnered with kitchen staff to ensure timely and accurate food order fulfillment.
- Oversaw table assignments, optimizing seating arrangements to enhance capacity utilization.
- Facilitated training for new servers on menu offerings, service protocols, and POS systems.
- Oversaw cleanliness and organization of dining area and service stations.
- Addressed customer inquiries and resolved issues with a focus on professionalism.
- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Delivered food and beverages efficiently while prioritizing customer satisfaction.
- Facilitated teamwork during peak shifts to optimize workflow and enhance guest experiences.
- Fostered strong relationships with regular customers to enhance loyalty and retention.
- Executed opening and closing procedures to guarantee optimal dining area readiness.
- Elevated customer satisfaction by proactively addressing needs and delivering tailored service.
- Ensured cleanliness and organization of dining area to enhance guest satisfaction.
- Executed bussing and resetting of tables to maintain cleanliness in dining and work areas.
- Resolved customer complaints and concerns with professionalism, ensuring swift resolutions.
- Ensured cleanliness and organization of dining areas to uphold hygiene standards.
- Ensured adherence to health and safety protocols to maintain safe and sanitary environments for customers and staff.
Education
High School Diploma -
Maypen High School
Maypen Jamaica 07.1989
Skills
Performance monitoring
Microsoft Office Suite
Certification
Home Health Aide
Timeline
Assistant Team Leader
Tacg/tica Industries Group
06.2023 - 03.2026
Quality Inspector
Tacg/tica Industries Group
06.2018 - 06.2023
Winder Operator
Buhler Quality Yarns
02.2017 - 08.2017
Home Health Aide
Utopia Home Health
04.2016 - 12.2016
Server
Sisters of St Dominiques
03.2016 - 12.2016
High School Diploma -
Maypen High School