Donna Hoffmanfriedes

Solo dental tech - teeth cleaning and pulling of teeth while patient was anesthetized. When I started I was a Kennel Tech. Within a year I became Veterinary Nurse working midshift. This meant I worked general medicine during the day. Duties include blood draws, place ivc, take Xrays, assist Veterinarian in ER surgies, and worked in the pharmacy to dispense meds and run blood. Lastly I was promoted to Dental Tech which meant I workrd completely solo aside from grabbing another nirse to help with anesthesia. I left because I had a very high risk pregnancy and was made to stop working very early in pregnancy. I then moved to Santa Cruz and became Stay@home Mom for 4 kiddos.

• Managed daily bar operations, ensuring compliance with health and safety regulations.
• Developed cocktail menus reflecting seasonal trends and customer preferences.
• Trained and mentored staff in beverage preparation and customer service protocols.
• Oversaw inventory management, optimizing stock levels to reduce waste.
• Resolved customer complaints promptly, enhancing overall guest satisfaction scores.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
• Improved customer service rankings by resolving issues quickly and accurately.
• Upsold daily specials and beverage promotions to exceed daily sales goals.

Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.

• Prepared food and fed an array of different types of animals
• Excersized/fed the Large Birds (McCaw, Owl, Crow, hawks, Eagles etc.
• Took care of many animals including: Large birds, large snakes, Wallaby, Large Turtles, McCaw, Possums, Lg Bunnies and more
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• Developed and implemented engaging lesson plans aligned with curriculum standards.
• Fostered a positive learning environment promoting social, emotional, and cognitive development.
• Collaborated with parents to support children's educational growth and address individual needs.
• Utilized classroom management techniques to maintain a structured and safe environment.
• Assessed student progress through observations and tailored activities for diverse learning styles.
• Organized and led extracurricular activities enhancing student engagement and teamwork skills.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

I worked one on one with a little girl that was nonverbal and in a wheelchair.

• Supervised daily activities for campers, ensuring a safe and engaging environment.
• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Led groups of children safely through variety of camp activities.
• Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.