Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Donna Holguin

Ontario,CA

Summary

To work in a challenging position that provides numerous opportunities to learn and contribute. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Overview

21
21
years of professional experience

Work History

Receptionist/Office Assistant

Amor Skin Care
Diamond Bar, CA
12.2004 - Current
  • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
  • Responsible for ordering and restocking product that is needed.
  • Perform daily maintenance on skin care equipment.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Managed more than 30 incoming calls per day.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Scheduled and confirmed appointments.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Processed payments and updated accounts to reflect balance changes.

Medical Assistant (externship)

Nile Orthopedic
Riverside, CA
05.2021 - 06.2021

Assist patients to exam rooms, take vital signs, and chief complaints, and set up wound care trays. Assist the doctor with the preparation of injections, and perform cast removal for patients. Responsible for autoclaving contaminated instruments.

Counter

Kelch’s Golden State Inventories
01.2007 - 01.2010
  • Physical count of automotive Parts.
  • Responsible for submitting accurate report of merchandise inventory.

Consolidator

Volt
01.2004 - 01.2004
  • Revised orders before shipping.
  • Responsible for Printing and placing the correct shipping labels for orders.
  • Used electric and manual pallet jack to get orders ready.

Education

Diploma - Medical Assisting

North West College
Riverside CA
06.2021

Adult and Career Education (Cosmetology)
2005

MT. San Antonio College
2004

Garey High School
2002

Skills

  • Adept Written/ Verbal Communicator
  • Computer Literate
  • Hard-working, multi-tasking Receptionist with outstanding telephone, scheduling and documentation skills Bilingual in Spanish, with over 15years of experience in a skin care office setting Personable with the ability to multi-task and prioritize
  • Automotive
  • Inventory
  • Multi-tasking
  • Communicator
  • Pallet jack
  • Shipping
  • Schedule management
  • Document control
  • Greeting and seating clients
  • Reception desk management
  • Phone etiquette
  • Positive and professional
  • Work ethic
  • Merchandise stocking
  • Customer service
  • Fluent in Spanish
  • Reliable and trustworthy
  • Friendly, positive attitude
  • People skills

Affiliations

Languages

Bilingual English/ Spanish

Timeline

Medical Assistant (externship)

Nile Orthopedic
05.2021 - 06.2021

Counter

Kelch’s Golden State Inventories
01.2007 - 01.2010

Receptionist/Office Assistant

Amor Skin Care
12.2004 - Current

Consolidator

Volt
01.2004 - 01.2004

Diploma - Medical Assisting

North West College

MT. San Antonio College

Garey High School

Adult and Career Education (Cosmetology)
Donna Holguin