Donna Hornsby
Hamilton,OH
Summary
Dynamic leader with a proven track record in enhancing customer retention and fostering brand loyalty. Skilled in operational excellence and strategic planning, focused on delivering exceptional customer experiences.
Overview
30
30
years of professional experience
Work History
President
Donna Shepard Company
Hamilton, OH
04.2008 - 01.2025
Assisted teams in enhancing customer retention through personalized service. Supported initiatives aimed at building brand loyalty among clients. Contributed to creating customer value by focusing on customer personalization.
Midwest Regional Sales Manager
Capstone Headwear
Los Angeles
06.1995 - 06.2005
Identified prospects, set appointments throughout the midwest developing the territory from scratch. Fortunate to work with companies such as; Anheuser Busch, Dr. Pepper and many other beverage liquor clients.
- Led regional sales initiatives, driving strategic partnerships across Midwest territory.
- Mentored and trained sales team members, fostering professional growth and improving performance metrics.
Education
Associate of Applied Science - Medical Assistant
Miami Jacobs Junior College
Dayton, OH06-1981
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
Timeline
President
Donna Shepard Company
04.2008 - 01.2025
Midwest Regional Sales Manager
Capstone Headwear
06.1995 - 06.2005
Associate of Applied Science - Medical Assistant
Miami Jacobs Junior College