Donna Keddrell
Virginia Beach,VA
Summary
Highly efficient customer service representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Team Member
Green Clean Express Wash
07.2024 - 08.2024
- Process customer transactions and provide quality experience
- Maintain operations of car washing features for customer enjoyment and safety
- Contribute to team success by maintaining professional appearance of location and self
Sales Associate
Lush Cosmetics
12.2023 - 05.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Built relationships with customers to encourage repeat business
Guest Room Attendant
Caesars Entertainment Flamingo Hotel and Casino
07.2022 - 11.2023
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts
- Contributed to the achievement of department goals by consistently meeting or exceeding assigned quotas for daily cleanings
Sales Representative
Supreme Concepts
11.2021 - 07.2022
- Generated additional sales opportunities with upselling and cross-selling techniques
- Expanded customer base through cold calling, networking, and relationship building
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions
Education
Associate of Applied Science - Physical Therapy Assistant
South University
Virginia Beach, VA08.2026
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Creativity and Innovation
- Goal Setting and Achievement
- Product Knowledge
- Continuous Development
- Time Management
Timeline
Team Member
Green Clean Express Wash
07.2024 - 08.2024
Sales Associate
Lush Cosmetics
12.2023 - 05.2024
Guest Room Attendant
Caesars Entertainment Flamingo Hotel and Casino
07.2022 - 11.2023
Sales Representative
Supreme Concepts
11.2021 - 07.2022
Associate of Applied Science - Physical Therapy Assistant
South University
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