Donna Kelsey-Quigley
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
RN Clinical Case Manager
Sarasota Memorial Hospital
12.2022 - Current
- Conduct assessments to identify individual needs and specific care plan and evaluating community needs
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Coordinate and facilitate access to services and patient care progression using best practices interventions that will produce patient outcomes with targeted
- Accountable for developing and co ordination the implementation of discharge plan A and plan B
- All Communication and plan of care documented on a continuous basis
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
RN Case Manager
Hackensack Meridian JFK Medical Center
04.2010 - 06.2022
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services with family training
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary team facilitating family training
- Served as a key liaison between patients, families, and healthcare providers for continuity of services
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans along with utilization review.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Active member in Fall committee and Stroke Committee
Education
Associate of Applied Science - Nursing
Ocean County College
Toms River, NJ12-1994
Skills
- Utilization review
- Clinical assessment
- Interdisciplinary Collaboration
- Documentation
- Problem-solving abilities
- Patient Advocacy
- FIMS
Certification
CCM certification 2008 to present
Timeline
RN Clinical Case Manager
Sarasota Memorial Hospital
12.2022 - Current
RN Case Manager
Hackensack Meridian JFK Medical Center
04.2010 - 06.2022
CCM certification 2008 to present
Associate of Applied Science - Nursing
Ocean County College
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