Donna Kitchens
Plantation
Summary
Hardworking Sales Associate. Organized and patient individual polished in handling customer service. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
19
19
years of professional experience
1977
1977
years of post-secondary education
Work History
Website Sales Associate
Boat Owners Warehouse
Fort Lauderdale
11.2015 - 06.2025
- Provided exceptional customer service
- Assisted customers in selecting boating equipment and accessories.
- Processed sales transactions accurately using point-of-sale systems.
- Provided product knowledge and recommendations to customers.
- Responded to customer inquiries and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Boat Owners Warehouse
Fort Lauderdale
12.2006 - 11.2015
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash drawer and handled cash transactions securely.
- Provided excellent customer service and addressed inquiries promptly.
- Conducted daily cash reconciliations to verify register accuracy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Education
Associate of Science - Physical Education
Clearwater Christian College
Clearwater, FL 09.1975 - 06.1977
Dade Christian School
Hialeah, FLSkills
- Exceptional Customer Service
- Sales techniques
- Product knowledge
- Point of sale systems
- Problem solving
- Effective communication
- Visual merchandising
- Time management
- Attention to detail
- Listening skill
- Verbal/written communication
- Teamwork and collaboration
References
References available upon request.
Timeline
Website Sales Associate
Boat Owners Warehouse
11.2015 - 06.2025
Cashier
Boat Owners Warehouse
12.2006 - 11.2015
Associate of Science - Physical Education
Clearwater Christian College
09.1975 - 06.1977
Dade Christian School