Donna L. Dabreau
Farmingdale,New Jersey
Summary
Senior banking executive with expertise in loan operations and compliance oversight. Proven track record of implementing strategic enhancements in core systems and managing complex regulatory audits. Skilled in leading cross-functional teams to achieve operational excellence and effectively mitigate risks.
Overview
13
13
years of professional experience
Work History
Senior Vice President/Loan Operations Manager
ConnectOne Bank
Union, New Jersey
08.2022 - 02.2026
- Oversaw loan operations functions, including closings, servicing, quality control, and document administration, along with high-level task coordination.
- Managed all loan servicing functions, including loan billing, payment processing, tax and insurance payments, and loan payoffs.
- Ensure that quality control reviews are performed on all loans, verifying the accuracy of both loan documents and loan booking to the core. Ensure follow-up of any/all discrepancies.
- Oversaw changes and enhancements to core processing system, improving operational effectiveness.
- Reviewed and enhanced departmental procedures to ensure compliance and efficiency.
- Work with the Compliance Dept. during audits and exams of operational and compliance matters.
- Conducted due diligence reviews for all third-party vendors to assess compliance and risk management.
- Implemented loan document standardization processes to enhance consistency and efficiency.
Senior Vice President/Chief Operations Officer
Savoy Bank
New York, New York
01.2020 - 08.2021
- Oversaw lending and retail banking operations while assisting with high-level tasks and one-time projects.
Senior Vice President/Director of Operations
Savoy Bank
New York, New York
12.2015 - 01.2020
- Managed and oversaw both lending and retail banking operations while coordinating high-level tasks and one-time projects.
- Oversaw implementation of new programs, ensuring alignment with operational goals.
- Managed changes and enhancements to core processing system to improve functionality.
- Managed all loan servicing functions, including loan billing, payment processing, tax and insurance payments, and loan payoffs.
- Managed loan closing processes to ensure compliance with SBA SOP.
- Review of Loan Documents for accuracy.
- Coordinated with auditors and regulators during audits and compliance examinations, ensuring adherence to operational standards.
- Compiled Colson reporting data for review.
- Reviewed and submitted HMDA Loan Application Registers.
- Conducted reviews and reporting for CDFI and BEA programs.
Vice President/Operations Manager
Savoy Bank
New York, NY
03.2013 - 12.2015
- Oversaw e-banking operations, ATM/debit card programs, and wire transfer processes to support customer transactions and service delivery.
- Oversaw platform and teller systems to ensure smooth operations.
- Planned, assigned, and monitored workflow within deposit operations to meet production standards while maintaining cost-effectiveness.
- Managed item processing and back-office transactions, ensuring accuracy in deposit product support functions to enhance service quality.
- Coordinated training and cross-training of team members to enhance operational capabilities.
- Conducted proof control activities and reconciled ATM, ACH, and check processing functions to maintain operational integrity.
- Managed research and adjustments for returned items, data entry, and file maintenance in item processing.
- Performed monthly loan GL reconciliations and assisted with loan servicing tasks.
Vice President/Credit Administration
Crown Bank
Elizabeth, New Jersey
09.2012 - 03.2013
- Prepared, reconciled, and distributed all loan reports for the BOD, regulators, auditors, loan officers, and accounting department.
- Prepare and review all reports for accuracy.
- Researched and resolved open reconciliation items to maintain accurate financial reporting.
- Drafted forbearance agreements for borrowers in financial distress.
- Meet with Borrowers to discuss potential loan workouts.
- Review and process transfer of loans to OREO.
- Function as the attorney liaison for all legal loan files.
- Review loan files and provide documents to the attorneys for legal matters.
- Assisted with Loan Operations Manager duties during transition to ensure continuity of operations.
- Review, complete and execute all Certifications and Affidavits on behalf of Crown Bank.
Education
A.A. - Graphic Arts
Brookdale Community College
Lincroft, NJ12-1984
Various banking courses
American Institute of Banking
Skills
- Loan operations
- Quality control
- Compliance oversight
- Core processing systems
- Vendor management
- Risk assessment
- Financial reporting
Professional Development
Proficient with FIS, FSI, Fiserv and Laser Pro
Timeline
Senior Vice President/Loan Operations Manager
ConnectOne Bank
08.2022 - 02.2026
Senior Vice President/Chief Operations Officer
Savoy Bank
01.2020 - 08.2021
Senior Vice President/Director of Operations
Savoy Bank
12.2015 - 01.2020
Vice President/Operations Manager
Savoy Bank
03.2013 - 12.2015
Vice President/Credit Administration
Crown Bank
09.2012 - 03.2013
A.A. - Graphic Arts
Brookdale Community College
Various banking courses
American Institute of Banking