Donna-Lee Gallimore
Tampa,FL
Summary
Highly-skilled phlebotomist with 28 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
22
22
years of professional experience
Work History
Phlebotomist
Sarasota Memorial Hospital
12.2001 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Multi-Skilled Tech (MST)
Sarasota Memorial Hospital
12.2001 - Current
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Educated family members on proper caregiving techniques when needed, empowering them to better support their loved ones at home.
- Ensured safety of patients by closely monitoring their physical and mental well-being, swiftly addressing concerns as they arose.
- Provided emotional support to patients and their families during challenging times, demonstrating empathy and active listening skills.
- Improved patient satisfaction by promptly addressing concerns and advocating for their needs within the healthcare system.
Health Unit Coordinator (HUC)
Sarasota Memorial Hospital
12.2001 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Responded to patient call lights to expedite appropriate follow-through.
- Assisted with processing patient admissions, transfers and discharges.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ12.2023
Associate of Science - Medical Assisting
Keiser College Sarasota
332 Sarasota Quay, Sarasota, Fl 3423601.2001
High School Diploma -
Port Charlotte High School
Port Charlotte, FL06.1996
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- HIPAA Compliance
- Patient confidentiality
- Specimen labeling procedures
Timeline
Phlebotomist
Sarasota Memorial Hospital
12.2001 - Current
Multi-Skilled Tech (MST)
Sarasota Memorial Hospital
12.2001 - Current
Health Unit Coordinator (HUC)
Sarasota Memorial Hospital
12.2001 - Current
Bachelor of Science - Business Management
Grand Canyon University
Associate of Science - Medical Assisting
Keiser College Sarasota
High School Diploma -
Port Charlotte High School