Donna Linfante
Belleville,NJ
Summary
Proven track record in boosting sales and enhancing customer satisfaction at Hertz Furniture through effective relationship-building and upselling techniques. Skilled in computer proficiency and team collaboration, consistently exceeding sales targets. Streamlined operations at PureCare, demonstrating adaptability and a goal-oriented approach to surpassing objectives.
Overview
13
13
years of professional experience
Work History
Sales Assistant
Hertz Furniture
2022.02 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Sales
ItWorks
2019.07 - 2022.02
- Set objectives and led sales team to achieve aggressive global sales goals.
- Exceeded monthly sales targets and quotas consistently.
- Presented sales training methods, techniques and ideas to sales staff.
Ordering Assistant
PureCare
2011.08 - 2018.01
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
Master of Science - Counseling
Grand Canyon University
Phoenix, AZ08.2025
Bachelor of Science - Psychology
Caldwell University
Caldwell, NJ05.2012
Skills
- Goal-Oriented
- Customer Assistance
- Computer Proficiency and Microsoft Office
- Customer Service
- Team Collaboration
- Adaptability
Timeline
Sales Assistant
Hertz Furniture
2022.02 - Current
Sales
ItWorks
2019.07 - 2022.02
Ordering Assistant
PureCare
2011.08 - 2018.01
Master of Science - Counseling
Grand Canyon University
Bachelor of Science - Psychology
Caldwell University
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