Donna Lowery
Columbus,Ga
Summary
Dependable detention officer accomplished enforcing institution rules and supervising the daily activities of several inmates. Adept at thoroughly inspecting the premises for contraband and unsanitary conditions, performing specimen collections and processing inmates. Communicative and just with sound knowledge of inmates' rights. Progressive Detention Officer familiar with coordinating and monitoring the safety and well-being of inmates. Adept at collecting DNA, performing suicide screenings, and conducting the booking and releasing of inmates. many years of experience working in the criminal justice field. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Detention Officer
Stewart Detention Center
10.2022 - Current
- I maintain the security of detainees and officers
- I ensure that detainees get their properties that's allowed in our facility and fill out necessary documents
- I direct detainees to lockdown when it is count time as well as sending detainees to chow hall, medical, court, etc
- I utilize OMSE to process incoming Detainees and issue them their alien number as well as when they are being released
Kitchen Worker
Mellow Mushroom
02.2022 - 10.2022
- I prepared the line with fresh food before shift to ensure our customers are satisfied
- I make salads, pizzas, and appetizers
- Clean before and after shift
Customer Service Representative
Teleperformance
07.2020 - 02.2021
- Received inbound calls from customers regarding services
- Conduct sales with customers
- Demonstrated excellence in communication skills, both oral and written
- Communicated clearly and professionally both verbally and in writing
- Handled escalated customers issues in professional and timely fashion
Education
High school diploma - criminal justice pathway
Westover Comprehensive High School
Albany, Ga05.2020
Skills
- Special Operations Response Team
- Computer Skills
- Positive attitude
- Willing to learn
- Inmate control
- Disturbance management
- Security and sanitation checks
- Defensive techniques
- Restraint Techniques
- De-Escalation Techniques
- Headcounts
- Inmate escorting
- Key Control
- Emergency Response
- Perimeter guarding
- Body and cell searches
- Inmate observation
Accomplishments
- Graduated High School, 05/01/20
- Sort Team for corrections, 02/01/23
Personal Information
Title: Detention Officer
Timeline
Detention Officer
Stewart Detention Center
10.2022 - Current
Kitchen Worker
Mellow Mushroom
02.2022 - 10.2022
Customer Service Representative
Teleperformance
07.2020 - 02.2021
High school diploma - criminal justice pathway
Westover Comprehensive High School
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