Donna Malone
Magalia,CA
Summary
Experienced with inventory management and organization. Utilizes efficient techniques for restocking and maintaining accurate records. Knowledge of warehouse operations, including safe handling and team coordination.
Diligent [Desired Position] with background in overnight stocking and receiving. Successfully managed inventory organization and timely restocking, ensuring smooth operations. Demonstrated efficiency in handling freight and using critical skills like attention to detail and teamwork.
Professional stock and inventory specialist with experience in maintaining organized, efficient warehouse environments. Known for strong focus on teamwork and consistently meeting objectives. Skilled in inventory management, product receiving, and ensuring timely stock replenishment. Reliable and adaptable, excelling in fast-paced, changing conditions.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands.
Overview
22
22
years of professional experience
Work History
Overnight Stocker and Receiver
Dollar Tree
Santa Rosa, CA
03.2022 - 01.2026
- Organized stock areas to ensure efficient retrieval and inventory management.
- Received and processed incoming shipments, verifying accuracy against purchase orders.
- Collaborated with team members to streamline restocking procedures and minimize downtime.
- Maintained a clean and safe work environment in compliance with safety standards.
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Developed improved layouts for product displays, optimizing space utilization in store aisles.
- Monitored stock levels, anticipating needs for replenishment based on sales trends.
- Trained new staff on proper stocking techniques and warehouse protocols.
- Implemented inventory control measures to reduce discrepancies and enhance accuracy.
- Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Received new stock and input values into computer system.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Updated merchandise pricing to match new values and special promotional rates.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
Professional Dog Walker
Wag
Santa Rosa, CA
08.2018 - 02.2023
- Managed daily dog walking schedules for multiple clients, ensuring timely service delivery.
- Developed personalized walking routes to enhance dogs' physical exercise and engagement.
- Maintained detailed records of each dog's behavior and health during walks to inform owners.
- Provided training support for new dog walkers, sharing best practices for safety and efficiency.
- Resolved behavioral issues during walks by applying effective training techniques in real-time.
- Enhanced operational processes through continuous assessment of walking routes and scheduling efficiency.
- Contributed to the overall well-being of dogs through regular physical activity and socialization with other animals.
- Handled various breeds of dogs with different temperaments, adapting to their individual needs and preferences.
- Ensured dogs'' safety and well-being through attentive supervision during walks.
- Conducted pre-walk assessments to evaluate each dog''s readiness for the walk and identify any potential risks or hazards.
- Managed a busy schedule of multiple daily dog walks while maintaining punctuality and professionalism.
- Built strong relationships with clients, fostering trust and confidence in my services.
- Provided exceptional customer service by addressing any concerns or issues promptly and professionally.
- Developed personalized exercise plans for each dog based on breed, age, size, and fitness level to promote optimal health.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
- Provided dog with water for adequate hydration on longer walks.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
Cashier
Grocery Outlet
Santa Rosa, CA
01.2016 - 01.2021
- 1. Cashier
- 2. Warehouse experience- unloading Pallets, organizing inventory.
- 3. Ordered and maintained Healthy Snacks
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shift.
- Assisted customers with product inquiries and selections.
- Handled returns and exchanges, ensuring customer satisfaction.
- Collaborated with team members to optimize checkout workflows.
- Monitored inventory levels and restocked shelves as needed.
- Trained new cashiers on operational procedures and best practices.
- Implemented strategies to reduce checkout wait times, enhancing customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved efficiency, organized checkout area for optimal workflow.
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Mom
Stay At Home Mom
Santa Rosa, CA
11.2003 - 01.2016
- Assisted in organizing school fundraisers and PTA events. Demonstrated ability to manage multiple tasks simultaneously. Volunteered to support school community initiatives.
Education
AA - Health Sciences
SRJC
01.1995
Skills
- 1 I have amazing people skills, have always worked well with the public
- 2 I have a zest for life, high energy and upbeat, but can be serious when needed
- 3 I am a hard worker, great listening skills, and am eager to learn
- Merchandise handling
- Stock replenishment
- Shipping and receiving
- Order picking
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Shelf stocking
- Stock organization
- Labeling products
- Heavy lifting
- Pallet jack operation
- Material handling equipment
- Maintaining displays
- Stockroom organization
- Barcode scanning
- Inventory management
- Safety procedures
- Stock rotation
- Inspection and quality control
- Delivery scheduling
Timeline
Overnight Stocker and Receiver
Dollar Tree
03.2022 - 01.2026
Professional Dog Walker
Wag
08.2018 - 02.2023
Cashier
Grocery Outlet
01.2016 - 01.2021
Mom
Stay At Home Mom
11.2003 - 01.2016
AA - Health Sciences
SRJC