Donna Matz
Centreville,Virginia
Summary
Video Relay Interpreter with extensive experience at Zp Better Together, adept at facilitating clear communication between deaf and hearing individuals. Recognized for reliability and professional ethics, I strive to provide seamless interaction between deaf and hearing customers via telecommunications. Committed to ongoing professional development and cultural mediation.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Video Relay Interpreter
Zp Better Together
12.2020 - Current
- Facilitated effective communication between deaf and hearing individuals using video relay technology.
- Interpreted complex conversations across various settings, ensuring clarity and accuracy in messages.
- Collaborated with clients to understand unique communication needs and preferences for tailored support.
- Maintained confidentiality and professionalism while managing sensitive information during interpretations.
Sign Language Interpreter
US Government
09.2017 - 10.2025
- Facilitated effective communication between deaf/hard of hearing and hearing staff members at a government agency in conducting its mission. Interpreted for professionals in various roles to include but not limited to: data scientists, financial auditors, program managers, administrative support, and logisticians
- Acquired and maintained TS level security clearance from 2017- present
Freelance Interpreter
Self
01.2003 - 09.2017
- Facilitated clear communication between deaf/hard of hearing and hearing customers through accurate American Sign Language interpretation services.
- Negotiated rates and terms and conditions for assignments with various clients
- Adhered to the RID Code of Professional Conduct as a certified member
- Processed invoices and billing of customers for work performed.
- Participated in various professional development activities for RID certification maintenance.
Education
Bachelor of Science - Special Education/Communication Disorders
Old Dominion University
Norfolk, VA 05-1985
Skills
- Reliability and punctuality
- Professional ethics
- Consecutive interpreting
- Simultaneous interpreting
- Cultural Mediation
- Professional development
Certification
RID Certification of Interpretation (CI), 1997
Timeline
Video Relay Interpreter
Zp Better Together
12.2020 - Current
Sign Language Interpreter
US Government
09.2017 - 10.2025
Freelance Interpreter
Self
01.2003 - 09.2017
Bachelor of Science - Special Education/Communication Disorders
Old Dominion University