Donna L Miller
Cedar Hills,UT
Summary
I have always seen myself as strong and compassionate, positive and encouraging. I am a very dedicated and hard working individual. I work well with others and helping others find success in their work. I am a go getter and always give 110%. I know I can be an asset to any company and look forward to doing so.
Overview
12
12
years of professional experience
Work History
Club Outfitter
Cabelas
02.2018 - 10.2019
- Provide outstanding customer service while assisting customers with any concerns.
- Executing applications for the Cabela's Mastercard process from start to finish.
- Provide daily feedback and reports to management, as well as meet goals and objectives set by marketing.
- Collaborated with team outfitters to achieve daily sales targets and maintain store standards.
- Trained new employees on company policies, customer service techniques, and operational procedures.
- Processed customer transactions efficiently, handling cash and credit card payments accurately and securely.
Substitute Teacher
Kelly Services
12.2011 - 08.2015
- Developed and implemented engaging lesson plans to facilitate student learning in diverse classroom settings.
- Adapted instructional materials to meet varying student needs and learning styles effectively.
- Managed classroom behavior using positive reinforcement techniques to promote a conducive learning environment.
- Collaborated with regular teachers to ensure continuity of education and adherence to curriculum standards.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Head Cashier/Reception Preparation
Highland Gardens
03.2008 - 04.2012
- Greeted customers and assessed their needs.
- Resolved customer inquiries and issues effectively to maintain high satisfaction levels.
- Educated employees on register use, merchandising, and customer service.
- Processed both cash and card purchases and returns.
- Worked directly with clients to show the venue, to achieve the perfect event.
- On the day of the event, I would prepare the venue with linens, tables, etc.
Education
High School Diploma -
Twin Falls High School
Twin Falls, ID05-1984
Skills
- Customer Service Oriented
- Strong Organizational Skills
- Excellent Communication Skills
- Positive and Motivating
- Effective Leader
- Reliable and Hardworking
- Adaptable and flexible
Timeline
Club Outfitter
Cabelas
02.2018 - 10.2019
Substitute Teacher
Kelly Services
12.2011 - 08.2015
Head Cashier/Reception Preparation
Highland Gardens
03.2008 - 04.2012
High School Diploma -
Twin Falls High School