Donna Moore
Willingboro
Summary
Dynamic Learning Ambassador at Amazon Fulfillment with a proven track record in enhancing onboarding processes and operational efficiency. Skilled in adaptive learning and problem-solving, I excel in training and mentoring staff, ensuring high customer engagement and satisfaction. Committed to fostering collaborative environments and streamlining communication across departments.
Overview
9
9
years of professional experience
Work History
Learning Ambassador
Amazon Fullfilment
10.2016 - 07.2025
- Facilitated onboarding sessions, introducing new employees to safety protocols and operational procedures.
- Assisted team members in navigating fulfillment processes, enhancing overall workflow efficiency.
- Supported daily operations by managing inventory tracking systems and updating status reports.
- Collaborated with leadership to identify training needs and develop resource materials for staff development.
- Coordinated cross-functional communication between departments to streamline information flow and resolve issues promptly.
Toll Collector
DRPA/LAZ
02.2021 - 12.2024
- Collected tolls efficiently, ensuring accurate transactions and customer satisfaction.
- Operated electronic toll collection systems to process payments swiftly.
- Monitored traffic flow to reduce congestion and enhance roadway safety.
- Trained new staff on toll collection procedures and customer service standards.
Education
High School Diploma -
Willingboro High School
Willingboro NJ Skills
- Adaptive learning
- Peer mentoring
- Learning styles
- Collaborative learning
- Problem-solving
- Customer engagement
- Customer service
- Attention to detail
- Flexible schedule
Timeline
Toll Collector
DRPA/LAZ
02.2021 - 12.2024
Learning Ambassador
Amazon Fullfilment
10.2016 - 07.2025
High School Diploma -
Willingboro High School