Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Donna Palaguachi

Queens,NY

Summary

Proven EMT at FDNY, adept in patient care and utilizing Microsoft Excel for data analysis. Excelled in optimizing resource schedules, enhancing team productivity, and implementing staffing solutions. Demonstrated critical thinking and effective decision-making in high-pressure environments, significantly improving unit response times.

Overview

8
8
years of professional experience

Work History

EMT

Fdny
06.2017 - Current
  • Created and managed schedules for resources to ensure optimal utilization.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Generated reports on attendance records, leave balances, overtime hours, and other related metrics for review.
  • Managed personnel schedules to keep shifts properly staffed.
  • Recommended solutions related to staffing issues and proposed procedural changes to station officers.
  • Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
  • Utilized software programs such as Microsoft Excel for data analysis.
  • Monitored the performance of units through CAD, ensuring units times are effective.

Education

Associate of Science -

Queensborough Community College
Oakland Gardens, NY
05-2014

Skills

  • Patient assessment
  • Patient care
  • Radio communication
  • Decision-making
  • Multitasking and organization
  • Ambulance operations
  • Critical thinking

Languages

Spanish
Native/ Bilingual

Timeline

EMT

Fdny
06.2017 - Current

Associate of Science -

Queensborough Community College

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Donna Palaguachi