Donna Poteet
Summary
Dynamic leader with a proven track record at Wells Band Council, adept in regulatory expertise and fostering teamwork. Spearheaded environmental education initiatives, significantly enhancing compliance and sustainability. Known for exceptional problem-solving and organizational skills, driving growth and efficiency across roles. Achieved notable reductions in environmental risks through strategic assessments and collaborations.
Overview
12
12
years of professional experience
Work History
Environmental Director
Wells Band Council
Wells, NV
09.2020 - Current
- Developed employee training programs on environmental awareness and best practices, fostering a culture of sustainability within the organization.
- Partnered with community organizations to promote environmental stewardship through outreach efforts and educational initiatives.
- Released reporting and recordkeeping to meet environmental regulations.
- Tracked key compliance metrics and implemented systems to improve performance.
- Improved company compliance with environmental regulations through regular audits and evaluations of operations.
- Reduced environmental risks by conducting thorough site assessments and identifying potential hazards.
Cashier Trainer
TA Petro
Wells
10.2019 - 09.2020
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
Assistant Store Manager
Family Dollar
Wells, NV
08.2018 - 10.2019
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted in recruiting, hiring and training of team members.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
General Manager
Burger King
Wells, NV
08.2012 - 09.2018
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Columbus Unified High School
Columbus KS05-2005
Skills
- Regulatory expertise
- Waste management
- Air quality monitoring
- Pollution prevention
- Environmental education
- Environmental assessment
- Teamwork
- Problem-solving
- Time management
- Organizational skills
Timeline
Environmental Director
Wells Band Council
09.2020 - Current
Cashier Trainer
TA Petro
10.2019 - 09.2020
Assistant Store Manager
Family Dollar
08.2018 - 10.2019
General Manager
Burger King
08.2012 - 09.2018
High School Diploma -
Columbus Unified High School
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