Donna Quartucci
307 Dresherwoods Drive, Dresher,PA
Summary
Results-driven Sr. Account Executive with expertise in account management and client retention. Proven ability in problem-solving and negotiating tailored insurance solutions, ensuring high client satisfaction and loyalty.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Sr. Account Executive
USI
Blue Bell, Pennsylvania
06.1980 - Current
- Developed strategic client relationships to enhance account loyalty and retention.
- Managed complex insurance programs for family Office clients effectively.
- Collaborated with underwriting teams to design tailored insurance solutions.
- Facilitated client presentations to communicate value propositions clearly and effectively.
- Streamlined communication processes between clients and internal teams for efficiency.
- Resolved client inquiries promptly to maintain high satisfaction levels in service delivery.
- Maintained up-to-date knowledge of industry trends and developments in order to better serve clients' needs.
- Prepared presentations for clients regarding new products or services offered.
- Managed day-to-day client accounts, ensuring high levels of customer satisfaction.
Education
High School Diploma -
Abington
Abington PA06-1980
Some College (No Degree) - Insurance And Risk Management
Penn State
Abington, PASkills
- Account management
- Client retention
- Underwriting collaboration
- Customer relationship management
- Risk assessment
- Negotiation techniques
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Organizational skills
- Team collaboration
- Attention to detail
- Marketing strategy implementation
- Workload management
- Verbal and written communication
- Customer service
- Account servicing
- Issue resolution
- Customer satisfaction
- Customer relationship development
- Account growth
- Goals and performance
Accomplishments
- Summit Award Winner -USI
Certification
- P & C License
- Life and Health License
- CPRIA Certification
- Family Office Insurance Certification
Languages
English
Professional
German
Limited
References
References available upon request.
Timeline
Sr. Account Executive
USI
06.1980 - Current
High School Diploma -
Abington
Some College (No Degree) - Insurance And Risk Management
Penn State
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