Donna Woods
Miami,FL
Summary
Dedicated transportation professional with extensive experience at Miami Dade Public Schools, excelling in child supervision and compliance with transportation regulations. Known for reliability and effective communication, I successfully coordinated schedules and enhanced operational efficiency, ensuring safe and timely transport for students while fostering a positive environment.
Overview
10
10
years of professional experience
Work History
School Bus Aide
Miami Dade Public Schools
08.2017 - Current
- Assisted students during boarding and disembarking to ensure safety and comfort.
- Monitored student behavior on the bus to maintain a positive and respectful environment.
- Responded promptly to emergencies, providing first aid support when necessary.
- Communicated effectively with drivers regarding route changes or student needs.
- Collaborated with school staff to promote safe and efficient transport operations.
- Supported special needs students by providing individualized assistance during transportation.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Documented disciplinary and behavioral incidents in tailored reports.
- Supervised loading/unloading zones at schools, ensuring safety for both students and surrounding traffic.
Cafeteria Server
Miami Dade Public Schools
08.2015 - 06.2016
- Provided exceptional customer service while serving meals to students in a fast-paced environment.
- Maintained cleanliness and organization of cafeteria area, ensuring compliance with health and safety standards.
- Assisted in food preparation and portioning to meet daily meal requirements for student populations.
- Collaborated with kitchen staff to streamline food service processes, enhancing overall efficiency during peak hours.
- Implemented safety protocols for handling food, minimizing risks and improving hygiene practices in cafeteria operations.
- Engaged with students to promote healthy eating choices and encourage participation in school meal programs.
- Maintained proper food handling procedures to avoid cross-contamination and ensure food safety.
- Assisted in the preparation of meals and beverages, ensuring high-quality standards were met.
Transportation Operator
Miami Dade Public Schools
Hialeah, FL
10.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Dispatcher
Miami Dade Public Schools
10.2024 - 06.2025
- Coordinated daily transport schedules for students, ensuring timely arrivals and departures.
- Monitored radio communications to promptly address transportation issues and emergencies.
- Collaborated with school staff to optimize bus routes, enhancing efficiency in student transport.
- Maintained accurate logs of vehicle usage and incidents, contributing to operational compliance.
- Responded to inquiries from parents regarding transportation services with professionalism and clarity.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Cafeteria Cashier
Miami Dade Public Schools
Hialeah, FL
08.2015 - 06.2016
- Maintained cleanliness and organization of cash register area to comply with health regulations.
- Provided friendly customer service, addressing inquiries and resolving issues promptly to enhance student experience.
- Collaborated with kitchen staff to ensure timely meal service and effective communication during peak hours.
- Implemented improved workflow processes at point-of-sale, reducing wait times during lunch periods.
- Collaborated with kitchen staff to ensure timely delivery of meals, improving overall customer experience.
- Assisted in maintaining a clean and organized cafeteria, resulting in positive feedback from both customers and management.
Skills
- Traffic laws compliance
- Patience and empathy
- Reliability and punctuality
- Child supervision
- Transportation regulations
- Accurate record keeping
- Daily reporting
- Log updating
- Customer service
- Active listening
- Attention to detail
- Time management
- Dispatching procedures
- Data entry
- Prioritizing calls
Timeline
Transportation Operator
Miami Dade Public Schools
10.2024 - 06.2025
Dispatcher
Miami Dade Public Schools
10.2024 - 06.2025
School Bus Aide
Miami Dade Public Schools
08.2017 - Current
Cafeteria Server
Miami Dade Public Schools
08.2015 - 06.2016
Cafeteria Cashier
Miami Dade Public Schools
08.2015 - 06.2016