Eugene Burnett
Evergreen Park,Illinois
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
13
13
years of professional experience
Work History
School Bus Aide
Richlee Vans
02.2026 - Current
- Assisted students in boarding and disembarking safely from buses.
- Monitored student behavior to ensure compliance with safety protocols.
- Communicated effectively with drivers and school staff regarding student needs.
- Provided first aid support during emergencies, ensuring student safety.
Device Technician
Asurion
01.2021 - 08.2022
- Assist them in account information recovery on devices as well as recover any other information or data on the new device
- Up sale additional protect coverage for other tech devices the customer has and ensure customer satisfaction with solutions to their problems with the device.
- Diagnosed and repaired electronic devices to ensure optimal functionality.
Route Driver
U.S. Messenger
11.2018 - 02.2019
- Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
- Maintained accurate logs of deliveries and pick-ups, enhancing accountability.
- Operated delivery vehicle to ensure timely and efficient transport of packages.
Account Manager
Kenloch Associates
05.2018 - 11.2018
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans aligning with client goals and company objectives.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Inventory Specialist
RGIS Inventory Specialists
11.2017 - 05.2018
- Conducted accurate inventory counts using handheld scanning devices to ensure data integrity.
- Assisted in the implementation of new inventory management software, improving tracking efficiency.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
Sales Associate
GameStop
09.2013 - 01.2014
- Assisted customers in product selection to enhance shopping experience.
- Maintained up-to-date knowledge of gaming products and industry trends.
- Processed transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Organized and restocked merchandise to ensure optimal store presentation.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Graphic Design -
Devry University
Tinley Park, ILGraphic Design - undefined
International academy of design & technology
Chicago, ILSkills
- Traffic laws compliance
- Patience and empathy
- Reliability and punctuality
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Strong work ethic
- Route planning
- Inventory management
- Safe driving practices
- Account management
- Teamwork and collaboration
- Client relations
- Inventory control
- Inventory organization
Languages
English
Timeline
School Bus Aide
Richlee Vans
02.2026 - Current
Device Technician
Asurion
01.2021 - 08.2022
Route Driver
U.S. Messenger
11.2018 - 02.2019
Account Manager
Kenloch Associates
05.2018 - 11.2018
Inventory Specialist
RGIS Inventory Specialists
11.2017 - 05.2018
Sales Associate
GameStop
09.2013 - 01.2014
Graphic Design - undefined
International academy of design & technology
Graphic Design -
Devry University