Donna Reyes
Sacramento,CA
Summary
Detail-oriented and compassionate administrative professional with 10 years of experience as a full-time family caregiver for a disabled veteran, combined with leadership experience as Secretary and Treasurer for a U.S. Army Family Readiness Group (FRG). Skilled in medical appointment coordination, records management, document preparation, financial tracking, and maintaining strict confidentiality. Experienced in handling sensitive information, managing schedules, and supporting organizational operations with accuracy and professionalism. Seeking to contribute strong clerical, organizational, and patient-focused administrative skills in a medical office environment.
Overview
16
16
years of professional experience
Work History
Family Caregiver
Private Veteran Caregiver
Vallejo, CA
01.2016 - Current
- Provided compassionate personal care, including assistance with daily living activities and provided mobility/transfer support.
- Developed individualized care plan for veteran needs, enhancing overall well-being, comfort and emotional support.
- Managed medication administration, ensuring adherence to prescribed schedules and monitoring side effects.
- Facilitated communication between healthcare providers and veteran, coordinating services for comprehensive support.
- Documentation, record keeping and financial assistance.
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
- Facilitated open communication between veteran and healthcare providers regarding decision making of healthcare goals.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Advocacy & Communication with Healthcare Providers
- Crisis Response & Problem-Solving while the veteran is in distress.
Secretary - Treasurer for FRG
U.S Army 1-23 Infantry Tomahawks
Joint Base Lewis-McChord - WA
01.2010 - 08.2014
- Organized and maintained comprehensive filing system for personnel records and sensitive documents within the soldiers.
- Maintains logs of events, includes attendance and activity descriptions.
- Records, files and distributions of documents for all meetings.
- Operated under the supervision of the FRG leader and the Commander.
- Facilitated communication between families and soldiers that are deployed or in training.
- Provided emotional support, information and communication for military families.
- Financial management - maintained accurate and up-to-date records of all donations, expenditures, income and cash handling.
- Account custodian- opens and manages the FRG bank account, ensures proper check signing authority and reconciles bank statements on a monthly basis.
- Provided regular short financial support statements to the FRG members and the Unit Commander including monthly and annual reports.
- Manages the finances related to fundraising activities.
- Prepared meeting agendas, minutes, and reports to support decision-making processes within the unit.
Education
High School Diploma -
Encinal High School
Alameda, CASkills
- Transportation assistance
- Compassionate caregiving
- Household and meal planning management
- Care plan development
- Time management
- Multitasking and organization
- Verbal and written communication skills
- Medication and appointment reminders
- Medication management
- Medical records management and records maintenance
- Fluency in Tagalog
Languages
Tagalog
Native or Bilingual
Timeline
Family Caregiver
Private Veteran Caregiver
01.2016 - Current
Secretary - Treasurer for FRG
U.S Army 1-23 Infantry Tomahawks
01.2010 - 08.2014
High School Diploma -
Encinal High School